Expert Drain Cleaning in Rock Island, IL

We had a clogged tub drain and couldn’t be happier with the service. Joe was amazing! Scheduling the appointment was super easy, even for it being a Saturday, and he even called to let us know when he was on his way. He arrived early, quickly diagnosed the problem, and had the drain unclogged in less than 30 minutes. He was professional, friendly, and explained everything clearly. On top of that, the price was less than everyone else i called. We’re extremely satisfied and highly recommend Joe and Right On Time Plumbing.

Called on a Monday and Tuesday morning at 8 they were able to be here! It was a quick fix from our own DIY sink/faucet install but we weren’t sure what was causing the leak! He found the issue within about 3 minutes and had it fixed in 10. Will absolutely call again. Prices in line with what I would expect and even gave advice on another side project we have going on.

This guy is amazing. Highly recommend him. And a pleasure to deal with. Extremely fast. Thank you. Get you on speed dial now. Harold and Kathleen Bognar

I cannot recommend Kline enough. Brandon took ownership of of my sewer blockage and advocated for me until it was fixed. Eric, Elijah, and Mike were also involved and all were responsive and professional. The city dropped the ball and without their help, I don't know where I would be.

Terrible company. They came out and quoted over $13k for “fixes.” Had 2 other companies come out for second opinions and found that Kline is a bunch of scamming idiots just trying to rip off young home owners. The sewer line was in fine condition and AT most just needed a cleaning. Do not use this company by any means.

Response was quick from Logan and he recommended a newer more efficient toilet for one that needed a new cut-off valve and float control. Mason contacted us and brought a new higher height and efficient toilet. He hit a snag with a rotted out flange. While it added a bit more charges, he replaced it and got it set and going in just a few hours. While the price and toilet are all right, it would have been nice to possible offered more choices. I might recommend that service people cover their boots when coming into a resident. Overall good service, reasonable cost and quick response. I would recommend for plumbing issues.

TMI technicians Mike Murray,Dylan Newmeyer, and Zayne Zias are angels in my book. What a phenomenal service they provided me with. I had a major water leak in my house that was so bad it drained down the walls into my basement. It turned out to be a pin hole leak in water line running to my refrigerator. They went out of their way to rearrange their schedules to come to my rescue instead of making me wait for next available. I highly recommend TMI for any of your home service needs and because of their prompt friendly service I am seriously thinking about purchasing their home warranty plan. I truly cannot thank them enough for going way above and beyond in the service they provided in my time of need.

This company and employees consistently deliver excellent service each time I've needed their help. Reccomend them for any of your home maintenance needs. Thanks to the internet for the opportunity to praise this great group of people! Much love to whomever reads this thread ❤️

We had Ralph from TMI out yesterday to look at our fridge. I appreciate how communicative he was before the appointment in letting me know when he was on his way. He was quick at diagnosing and fixing the problem, cleaned up after himself, and charged a very reasonable price. Thank you so much! Also, as a side note, the customer service at TMI was also great in helping me schedule an appointment and identify what help I needed. I have only gone with TMI once, but based on my experience, I would use them again!

Jimmy from rotor rooter was great from start to finish. He kept us informed every step of the way and was very knowledgeable. I appreciate that he was very easy to talk to and shared helpful information to prevent issues going further with our main sewer line. Very fair price and will be using again for future problems.

Jimmy and Jamyn were awesome! Both were very professional and knowledgeable about their job and when I needed help they were able to make me a priority. We had a grease trap back up in our restaurant space and they went above and beyond to schedule me the same day I called, knowing how stressed I was for help! They made sure I was educated about how the trap works and how it backs up so easily with the amount of grease it produces and had me on a rotating schedule so I don’t have to worry about it. They both checked in and made sure I was having no issues and let me know I can contact them when I need them! Both are hard working and very friendly, I would recommend them every time!

⭐⭐⭐⭐⭐ Excellent Service from Jimmy S! I had a great experience with Roto-Rooter thanks to Jimmy S. He was professional, friendly, and really took the time to explain what was going on. Jimmy showed up promptly, diagnosed the issue quickly, and made sure everything was working perfectly before he left. I really appreciated how patient and thorough he was throughout the whole process. It’s not often you get service this reliable and respectful. I’d definitely recommend Jimmy S to anyone who needs plumbing help

We had the cleanout cap fall into our sewer pipe and needed help retrieving it. Luckily we had paid for the plumbing service agreement with an earlier service and did not get charged an emergency fee. It made it totally worth it. Tanner came out very quickly and worked diligently to retrieve the cleanout cap and advised us to get the proper fitting piece to prevent it from happening again in the future. Not only was he fantastic, but he also text the next day to see if we were able to find the proper cleanout cap and to see if everything was ok. He went above and beyond and we are so grateful to him for helping us out!

WOW WOW WOW--It is not fun having to purchase a furnance with no planning-My furnance broke down, Northwest came-their technicians--Chad was awesome. Their salesman Don--make ten humans like him. My house is not cold, it had been cold for years even when my furnance was working. I had agreement initially with another HVAC company but called Northwest to double check. Not only did they give me a better furnace, at a lower cost with more warranty, but Kevin the GM brought my dogs treats. Their customer service is beyond what I can describe. Truly nice honest humans-definitely use Northwest if you have heating or cooling issues. THE BEST!!!!!!!

Chase arrived at the scheduled time. Professional and very courteous. Took excellent care of the floors when moving in and out with heavy items as we had to purchase a better toilet. The one we bought from a local big box store a year ago had several issues. Chase was very knowledgeable and made recommendations from his experience. And the work area was left spotless. Thank you, Chase, for your wonderful work! Your company better take good care of you because you’re golden in making your employer look good! Dan and Mitzi Shilling

I called to get a clog fixed in my laundry room sink. They came out right away and took care of it quickly. They were friendly, professional, and tidy. I've definitely got a Go-To place to call next time I need any similar work done. 10/10 would recommend.

Amazing people hear at budget drain! Just left my house, unclogging a drain that I’ve been clogged and neglected for years. Prices were outstanding, service is amazing. Had used them in the past, but couldn’t remember their name until this time. Would highly recommend

Ty came within 3 hrs of our phone call and after I explained the problem he got right to work. He is very friendly and we had a great conversation. Fixed my problem and has very seasonable prices. I highly recommend his service

Hired them to clean out sewer main. Showed up with camera to check on a blockage when we already knew there is a blockage. Try charging us a fee for camera service. Then had their tech come back to clean the following day. Water receded and drain for one week. Try to call and have them come back to clean out properly. They said they are too busy and recommended us to call roto rooter which was another big mistake. I would recommend not paying any of these companies until a month after service. Now we are on a third company Peterson pluming came to do the exact same job I hired two other plumbers to do. Total cost 500$ for element plumbing. 500$ for roto rooter the company they recommended. Now 700$ for Peterson plumbing the city recommended. Hope it last more than one week.

Element was hired to install gas to our generator. When we had our furnace inspected the inspector found 3 gas leaks where Element connected to our furnace line. We contacted them and they came out promptly and repaired the leaks. And then charged us nearly $500 to repair the leaks they caused.

Element told me they could do a gas pressure test and send an affidavit to the city so I can get hot water turned back on. They came, milked me for extra work, charged me $450 then 3 days later still have not pulled the permit they charged me for or sent the affidavit to the city. When called on this, the woman who answered was very dismissive and lied that they sent it. I still do not have hot water from the flood on 7/11. I understand these companies are very busy, but this is not okay. If they make it right I will cancel the dispute with my bank and change my review.

I reached out to Patrick to clear a clogged drain in my kitchen. He was prompt, professional, and straightforward with his pricing. He did everything he could to clear the drain, but the clog was further in the pipe than his equipment could reach. So he didn't charge me! He explained the problem, discussed potential solutions, and then took the time to reach out to another company on my behalf who he knew would have the equipment necessary to clear the clog. That kind of service and consideration is what we need more of in our world today. Thank you, Patrick, for your honesty, integrity, and five star service. If we ever have another plumbing issue you will be the first call we make

Have used this company for everything from waterproofing, finishing, and painting my basement to building my deck and remodeling my kitchen. They are the only company I use and recommend for the work they do. They have an attention to detail while providing a fair price. They were punctual and did a great job communicating what needed done as well as how they were going to do it. They allowed for my input and encouraged any questions I had. The job was completed on time and best of all they cleaned up after themselves. I cannot say enough good things about Garrels Company and Patrick.

If I could give more stars, I absolutely would! Garrels Company is amazing on all levels! Patrick is personable, professional and explained the entire process from start to finish! My property was properly protected during the entire job, and cleaned up once the job was completed. I felt extremely confident and comfortable with him and his crew. It feels wonderful to know you have found such an amazing company to trust with your home! I would HIGHLY recommend this company! You won’t regret it!

I was so impressed with Victoria’s customer service! Hearing a plea for help, she went above and beyond to make sure that my drains were working. I had not had water in about a week due to sewer backups, and having a toddler it made things very difficult. She was a life saver!

Had a leaky water heater with a cracked tank. Of course stuff happens on the weekend, and right before a holiday. Assistant Valerie was great on the phone; Lenny stopped by on a Sunday (for a reasonable fee) to assess things and instruct us on how to get by. They ordered a new unit quickly. Lenny’s partner, Aden, was gentle and a gentleman. Lenny double-checked everything. They are checking on our warranty from AO Smith, let’s hope they come through - the unit broke a few weeks before warranty was up. How does that happen? Anyway, solid work all around, carpet was protected with clean tarps. Call Lenny and team.

these guys are awesome! we have had them work on our house several times for 2 different bathroom renovations & couldn’t recommend them more! great pricing, flexible, & friendly. always get the job done below budget & on time.

The sump pump(s) that were in the home I purchased were old and malfunction/completely broken. Also, my washer was draining into the pit which was causing an awful smell. I called Petersen and the woman who answered the phone was very friendly and helpful. They had appointments available the next day and beyond which were very helpful. My plumbing technician Lee was very knowledgeable and personable. He saw my situation and let me know all my options. He was able to fix and replace everything on scene and even fixed my washer draining problem for me. He was very professional and helpful and I highly recommend Petersen for any plumbing issues you have. My 1957 pit looks rough, but wanted to include pics to highlight the amazing job Lee did.

We had Peterson Plumbing come out to replace our hot water tank, and I truly have nothing but great things to say about Ray and the guys who came out. They were fast, professional, and incredibly kind. They even took the time to interact with my kids and gave them the big box the new water heater came in so they could color on it which absolutely made their day. It’s those little things that matter. I would recommend them to anyone!

Highly recommend this business!! A week before Christmas '25, our water heater became problematic. On the morning of Dec. 15th, I called Petersen Plumbing and Heating. The person answering the phone was very nice and helpful. We were able to schedule installation of a new water heater for the next day. On Dec. 16th, they arrived as scheduled, and replaced the old water heater without problem. They hauled away our old water heater too. There were no hidden charges to the installation, and the price we paid was what we expected. The guy installing the new water heater was knowledgeable, efficient, and over all nice person. We will definitely continue recommending this business to others.