Expert Drain Cleaning in Springfield, Illinois

We needed an inspection of a sewer pipe and they immediately found the problem. They made the repair in a timely matter. Scott was very helpful and kept me updated through out the entire process. Very pleased with their professional service.

Came back from Vacation to the Main sewer Stack blocked. Called Steve Ray Plumbing and they were able to fit us in. Crew was out and had the whole issue fixed within 2 hours. Really Appreciate the professionalism and clean work. Price was very fair and inline with what I expected.

The young men that dig up my back yard to improve our drainage issues were very polite, hard working, and appeared to be very knowledgeable about their work. They did the proper work before they broke ground which provided some confidence in this big project. I chose this company because of the care they said they would take to come back and level and replace the grass after dirt settled. It is too soon to see if that grass responds to our TLC, but the crew that returned to do that work also helped grade the ground away from the house. They checked in with me throughout the process. They had no problem with responding to my direction at any time. Very honest people to work with.

It was a sunny beautiful February Friday. Our main drain in our utility room backed up not once, but twice leaving us with standing water by end of business day. From first phone call getting scheduled, to our knowledgeable, honest, and professional tech coming to our home, assessing the situation and handling the issue we give all stars. Communication is excellent AND we got the camera scope included with cost with a detailed report of what caused the back up. The price is more than fair for the quick service, equipment being used, services included while being after hours… we were taken care of without breaking the bank. We will be utilizing this company for any plumbing issues in the future. Thank you and thank you to tech Anthony for being an all-star. Well done.

When sewage backed up into the house Roto Rooter came right away. The gentleman was able to get everything to drain and explained that we were ok for now but there was still something blocking the pipe somewhere. It was determined where the issue was and they returned to remove tree roots from the pipe. They thought they would have to dig up the front yard to do it. They showed up with a back hoe and before digging they wanted to try to unclog it without digging. They worked for quite a while in the crawl space and were actually able to unclog it and replaced the section of pipe that needed replaced. All without digging. The service was great and I give them more than 5 stars for their work. However, after submitting an insurance claim we have been unsuccessful at getting roto rooter to give us or the insurance company the info requested by our insurance. There have been numerous calls to them and we are told someone will call back and it never happens. I give them 0 stars for this. They did great work and were paid when the work was completed. It seems that once they were paid they no longer care. As a company you would think they would want repeat customers. This is definitely not the way to do that..

Roto-Rooter provided excellent and professional service for our compromised sewer pipe. We highly recommend Roto-Rooter for any problems related to sewer mishap or any other plumbing needs. Justin our field supervisor, was more than qualified and very professional with assisting us with our plumbing needs and he is the main reason we chose Roto-Rooter.

Very good service. I urgently needed help over my sewer line backing up from the drain in the basement. Traveion was sent out same day and actually showed up much earlier than the expected window of time, which was great. He fixed everything in no time at all so I am very thankful they were able to get me in on such short notice.

Short answer: Fast, friendly, and knowledgeable. Long answer: Put in an inquiry online and within a few hours was called to schedule. While I elected to wait for monday to have someone come out I was offered something sooner. Someone came out Monday, cleared the clog and the next day camera man came out to determine the reason for back up (tree roots). He sent pictures to his co-worker who assessed the damage to determine need for insurance claim. We then recieved a date to repair the damage(a week later). The prompt attention to the matter was fantastic, we would definently use again. Giving 4 stars for one reason: the initial appt they were 2 hrs early and the camera man gave short notice on his arrival. We can usually make timings work as long as I have a days notice. ALL worked out in this case, and pleased with the communication and prompt attention. From my inquiry to the pipe repairs was a total of 10 days which was great!!! Would recommend 100%

Mixed emotions about my experience... i thought price waa high but they did show up within a few hours of calling. While jetting the technician made it to my toilet and busted the sides out of my toilet, pieces of my toilet flew everywhere. This the second time my toilet was damage when Roto Rooter jetted my line, first time was a few years ago on which the toilet cracked. Both times they replaced the toilet at no charge which is expected and the lines are always clear after the jetting. I plan on using another company with hopefully more experienced plumbers, $462 seems like a price on which they would use a scope with the jet to prevent reaching toilets and causing additional damaging. The technician also barely cleaned after he was done, and said you'll need to sweep up a bit while walking out the door. Little pieces of porcelain was left for me to clean.

Excellent experience, very satisfied! We had an urgent situation with main sewer line blocked and backing up into the house. They were here within a couple of hours, texted me a picture of the person who was coming out. Very friendly and took care of us quickly for a fair price. Highly recommend!

Christmas Day I started having some plumbing issues. After the holidays Rick Ray and Sons came out found I had a broken sewer line. They sent me an estimate and then set a date for it to be fixed. They came out and started work only to find my neighbors sewer line next to mine was broken; the reason another company bore through our sewer lines. The guys working took pictures and we notified my neighbor. After discussion Shane, my neighbor and myself agreed on the billing charges. The guys stayed into the evening as they previously told me it would be finished that day. They stood true to that. All work was done and cleaned up. They were great to work with and kept me notified as to what was going on. I would highly recommend Rick Ray and Sons.

I am forever appreciative foe them! Service was great! Rhonda was wonderful and the guys were patient and educational. They helped replace an oLLLLLLLD water heater for lesser than competitors, fixed water pressure and helped work thru the entire process. Thank you.

Randy Shannon was very informative about the issues with my sewer and provided solutions as well as next steps to resolve the issues. It was very apparent that Randy is an expert in the field of plumbing and is very passionate about ensuring the work is completed with integrity and accuracy. I look forward to having Randy and his staff work on my project!

You should totally use Roto-Rooter, especially Stephen! He was super helpful and worked hard to fix our sewer line, toilet, sink, and even the garbage disposal recently. He showed us what he did and talked about it. We really trust him and think you should too.

I’ve had roto rooter do a few different projects for us now. We got a partial sewer fix, burst pipe repair, dishwasher install, and will continue to go through them. They are professional and know what they are doing. They communicate issues they see happening, and have fair pricing. Plumbers are expensive and they have fair pricing for their services. For our sewer we got multiple quotes and roto rooter was communicative and fair throughout the process! Unlike other plumbing companies we got quotes from.

Excellent company, fast service, best prices I could find for replacing our sewer injection pump! Highly recommend this company! Our tech Mr Woods was very polite, cleaned up the area when finished, and was on time. Thank you, I will definitely call again if needed.

Absolutely amazing service! Everyone was kind and super helpful. From the initial appointment set up, to communicating through text, to the fantastic and helpful professional who came out. Every step was simple and painless. I’m so grateful to have found them. You officially have customers for life! Thank you for being THAT reliable!

Ridings Plumbing truly sets the standard for quality and professionalism. From start to finish, their service was exceptional. Lou, the technician, tackled a particularly challenging job with skill and dedication, going above and beyond expectations. He arrived on time, communicated well, and treated my elderly dad with kindness and respect. The team ensured everything was cleaned up afterward and even provided a one-year warranty on the work. Ridings Plumbing is a company you can trust, and I highly recommend them for any plumbing needs!

Previous to buying our house, Mike Williams installed a new PVC sewer line to the road. 5 years later, tree roots have gotten through one of their joints 8 feet underground (had it scoped by another company) and caused a sewage backup in our finished basement. This is a result of their shotty work, and there is no warranty at this point. Never should have happened. The previous owner paid them just under $10k, and it’s going to cost me another $10k to have a reputable company come in, dig up my yard, and fix their mistake. This is not to mention removing the basement carpet amongst other repairs. Unbelievable. Avoid this company if at all possible. Update: After having a reputable company come in, it turns out that Mike Williams actually left about a 10 foot section of clay pipe in the waste line. What I believed was a mistake when it was scoped by the original company, turns out to be negligence. I looked at the scope, and both the technician and myself could not believe they had done this. The clay pipe is collapsing, and the technician stated that it was inevitable to happen with the way Mike Williams left it. Truly despicable company.

Had an emergency where my wedding ring fell down the shower drain and we were visiting from out of state. The response i received from this company was amazing. They understood that we had a relative gravely ill and time was of the essence. They were able to get us taken care of immediately. The technician Layke was AMAZING AND very knowledgeable. He was extremely cautious and optimistic and very thorough. Great news is we found the ring!!!! TY so much for great work and service. I would highly recommend this company!!

Kirk was very polite, and very professional, who took his time answering all my questions and concerns. Was very knowledgeable about what service Mike William's the Co. is able to provide me and my home. I am very thankful for his time and effort in my plumbing needs. I Look forward to when he comes back out to make the repairs he gave me estimates for. It was an easy decision for me to sign up for the Membership.

Andrew fixed our furnace less than 24 hours after it went out in sub-zero temperatures. Our furnace was only 4.5 years old, and it turned out the wiring was done incorrectly by the company that installed it. We discussed the fact that there might have been more damage done, but he was able to figure out the heating elements were still intact before agreeing to having the work done. He let us know about the service club, which will save us money down the road. He was polite and professional, and we would recommend them if asked.

Schuyler was out today to do our furnace check up! He is a very nice young man. Everything went well and he changed our humidifier filter which I was suprised he had on his truck. Great service and was on time!

Kevin was friendly, informative and professional. He was focused and performed his tasks efficiently. Would recommend him from Tiger! I need to edit my previous post. Kevin was great, but company is very hard to work with if you have questions and want detailed information and answers. Owners and Management are not customer oriented or friendly and when called to get answers on what type of water heater I was getting they were vague and didn’t want to answer. I tried to cancel membership but was told, I agreed to membership for a year. They pressure you to at least sign up for membership before they start providing estimates or any type of service. For this reason, I give zero stars but google only allows 1 star.

We had a sewage ejector pump crap out on us and flooded our basement. HRI responded promptly and Angel came out and did the work. We were so thankful! They saved us since we were planning on going out of town over Thanksgiving and stressed about everything. We were so pleased with the service we received. Thank you!

Had an amazing experience with HRI. Our well pump went out without warning and Amanda at the call center made sure we had a plumber out ASAP. John was our plumber and he was incredibly knowledgeable and kind. We had running water again in no time. Highly recommend!

The guys at HRI got us all set up with our water heater in one day. Very professional and friendly.

FJ Murphy has been our go to for all plumbing needs for many years and multiple homes. They are prompt and efficient. Lucas Wornaroski has serviced our home several times and he is very professional and friendly. His work is very good and he leaves the workspace clean and tidy. I’m always happy to see Lucas on a call.

Could not be happier with the service provided. I have used F.J. Murphy & Son's for both commercial and residential plumbing jobs. I have always been impressed with anyone they assign from their team. Recently I have been assigned Cole on recent jobs - very professional, fast, helps explains repair options, and does an outstanding job. Very satisfied with F.J. Murphy & Son's.

When you find a business where every person with whom you have contact is professional, knowledgable, courteous, dependable and just plain nice, you don't go anywhere else! It's difficult to select all the services Murphy's has provided to me over the past decades. They have been super! Thanks, Guys!