Expert Drain Cleaning in Gadsden, Alabama

I recently used this septic tank drainage service and was extremely satisfied with the entire experience. Anthony arrived on time, worked efficiently, and explained the process clearly from start to finish. He was professional, respectful, and made sure everything was cleaned up properly before leaving. The drainage issue was resolved quickly, and the pricing was fair with no hidden surprises. It’s hard to find dependable service these days, but this company definitely delivered quality work and excellent customer service. I would highly recommend them to anyone needing septic tank maintenance or drainage repair.

Colton was very knowledgeable about our plumbing problem and provided outstanding service from start to finish. He first came out a couple of weeks ago to assist us with a backup in our pipes. After assessing the issue, he realized the job required more powerful equipment than what his truck was equipped with, so he promptly returned the very next day with the right tools to get the job done. When he came back, he brought an apprentice with him. Colton was incredibly kind, patient, and professional. He took the time to explain everything he was doing not only to the apprentice, but also to me and my husband so we could better understand the problem and the repair process. He even took a moment to show my 6-year-old son what he was doing when he became interested, which meant a lot to our family. Colton is a wonderful representative for Ultimate Plumbing and Septic Services. He was kind, knowledgeable, professional, and truly took the time to make sure we understood our plumbing issue. Thank you, Ultimate Plumbing, for sending Colton our way!

I cannot say enough good things about this company and their team! From the very first phone call, I was treated with kindness and professionalism. Stacy was an absolute pleasure to talk with—she has such a wonderful personality and made the entire process easy and stress-free. She was incredibly helpful, patient, and truly made me feel like a valued customer. Jayson Wilson was the plumber who came out to service our home, and he was outstanding. He was friendly, knowledgeable, professional, and took the time to address every issue we had—and trust me, there were quite a few! He explained everything clearly, worked efficiently, and made sure everything was fixed correctly before he left. It’s rare to find a company where every person you interact with goes above and beyond, but this team absolutely does. The level of customer service, professionalism, and genuine care they showed was exceptional. If you’re looking for a company that truly values its customers and stands behind its work, I highly recommend them. You have an amazing team, and they deserve recognition for the incredible job they do!

Adam was fantastic! I had a septic guy come out today and he suspected a water leak. He put me in contact with Adam. He fit me in today and fixed the issue quickly! Very professional and kind! Pricing was very reasonable! I cannot recommend enough !!!

Adam was great. Won't hesitate using again! He had me unclogged in no time. Reasonable fee but would have paid more. Highly recommended. Thanks Adam

Called this morning from out of town. Explained that my mother was having drain problems. Was able to get service same day and quality of work was outstandin . Highly recommend A .

Wonderful people!! They had a cancelation and came early, which made my day easier. The young man, Luke, that came out was courteous, respectful and friendly and got right to work. He even tried to clean up all the gunk in my bathtub that had built up over the last three days!! Great price and I definitely recommend them!!

My plumbing issues were repaired with efficiency and professionalism Korey came to my house diagnosed the problem forthrightly. He explained to problem and discussed the price of the repair. Subsequently, he repaired and resolved my issue. Korey was courteous, professional and very efficient. I am delighted to have been serviced by Machen and I would highly recommend to services.

I called Machen with my issue and they sent someone out and they were here within an hour. Their service I believe was excellent. The young man Caleb that I met with and did the work was very professional and excellent! He kept me abreast of everthing they were doing and walked me thru until the job was completed! Excellent experience with this company ! Mark Cantrell

A big “thank you” to Mom & Pop Plumbing! We called on December 26th for trouble with our guest bath and sewer line, they came out and worked very hard on a difficult job. They were knowledgeable about the trouble and worked as quickly as possible to make the needed system repairs. This is the third time that they have been to our home to work on other projects over the years and have done an excellent job on each (a dishwasher installation and installation of window blinds). I highly recommend them and will call on them if needed again. Their price was affordable and they were timely getting here, no weeks long waiting for services.

Generally we know who to call for the big stuff, right? An HVAC unit comes with a skilled set of techs to install it, your hot water heater replacement also includes professionals for the install...but what about everything else? Like 2 toilets sitting in your living room with no skill set for replacing the ancient ones in use now? Or hooking up water to your fridge's ice maker or ANYTHING that even the bravest homeowner refuses to attempt? Thank the Lort for Mom and Pop, because they have all the rest (plus some) covered. They are knowledgeable, courteous, skilled, and wonderful people who I hate to have to call, but love to have a chance to have something done right by those that I trust. Kudos to Mom and Pop--amazing on every level ❤️

We are very happy with their service, they were able to come out right away and fix a broken pipe that had flooded our bathroom. They were friendly, professional, efficient and did a great job. We've already had them come out and service another issue and will have them back again when the need arises. These guys are top notch.

This man and his company are amazing! So fast, kind, efficient and beyond affordable! I won’t use anyone else period after this! Highly recommend!!

My first experience today but they will definitely be my go to from now on. Great work, fast, friendly, honest and affordable.

I'm giving these guys 5 stars!!! Got my water pressure problem fixed in less than 20 minutes and we're less expensive than I thought! Awesome work and very professional! HIGHLY RECOMMEND!!!!