Expert Drain Cleaning in Gastonia, NC

We had a great experience with Stephen and Jackson. They arrived quickly, diagnosed the issue right away, and completed the repair within a couple of hours. We had a clogged pipe that was flooding our basement and could have turned into a major problem, and they fixed it efficiently and at a very reasonable price. Beyond the excellent work, they were considerate, kind, and genuinely pleasant to have in our home — which matters. We felt well taken care of from start to finish. We would absolutely call them again and wouldn’t hesitate to recommend them.

Joey was awesome! Super reliable company. Joey was straightforward and honest. Super friendly as well. Let us know upfront he wouldn't leave until our drains were cleared. Resolved the issue. Will definitely call for any future repairs!! Thanks guys!!!

Doug Millsaps and helper had to finish up some work with 2 new traps under our sink. They completed the job and were in and out of here so quickly our dog never noticed. Just in Time is reliable and professional.

He definitely got my clog out, everything is flowing like a dream now!! 😊. 10 out of 10 would recommend! Probably more like 9 because there’s always that one person but yeah Ryan is a good guy that does great work!

Ryan is fantastic. He designed and installed a new French drain system for our building that was very cost effective and did not require cutting any concrete or sidewalks. The system is still working perfectly a year later. His friendly demeanor and customer oriented approach is hard to find these days and very much appreciated. I would absolutely recommend Ryan and Drain Express!

Ryan and his crew at Drain Express are top of the line! They have helped us with a variety of plumbing issues at several local businesses for nearly 15 years. Quick, responsive, effective, hardworking, honest- we have nothing but good things to say about this company. Highly recommend!

Great communication, easy to work with, skilled at various plumbing projects, fair pricing. My job included sweating about 30 connections for a whole house water sensor shutoff valve with bypass as well as installation of main line cleanout. Work was done professionally. Very responsive and friendly. Glad to give them my business.

I recently had a frozen laundry drain line cause an overflow in bathroom. Rick provided amazing support and helped me get everything fixed up and back to 100%. His communication was always prompt and he was so polite. I have (and will continue) to recommend him to all my close friends and neighbors. His company name is accurate. He provides peace of mind for all your plumbing needs.

Rick and his son, London, were just wonderful communicators. As new homeowners, we've been struggling to keep up with everything going on this last week and this plumbing service was one of the few hired services we've had that I never once felt the need to worry about or stay on top of.

I had Lauren Boyd come out and give me an estimate for adding a bar sink drain and water into existing plumbing. She gave the project a thorough review, gave me a reasonable estimate and performed the work a few days later. It was quick service, great customer service and it passed inspection so I can’t ask for much more. I will be calling her again for future plumbing needs!

Since I've received 2 auto texts every day since the job was complete here's what I think. Hire someone else. My technician hit something on my exterior wall preventing the screw from going in all the way and just left it buckling my siding. He had to return to redo the gas lines that were incorrectly "secured" to the outside of my house putting extra screw holes in my siding. The county gas tech had to explain how to secure it so it could be hooked up to the gas meter. In the water tank closet he left a piece of drywall that was trash for me to clean up along with drywall dust from plugging the old lines. None of this should've happened considering the high cost they charge to hire them.

We had a big problem happen where one technician did our estimate, and a different tech came to do the install. The tech doing the install did not understand what the estimate/work was going to be covering and thus we ended up extremely unhappy with his work. However Mike England, the tech that did our estimate, was in touch next-day and explained that the work was indeed not as it was supposed to be and informed me that he had already started the process to have a new tech, Will Elliot, come out to fix our situation. Will fixed everything and explained what it was he had done. He was very professional and did an awesome job. Mike also has been extremely professional throughout this experience and has worked hard to make sure that our situation was fixed and that we were happy with the work. I’ll include a picture of what it ended up looking like and while it is unorthodox, it is functional and makes my life easier in the event of a leak because I will no longer have to take the wall apart to reach the shutoffs. I am only giving a 4-star because of the problems that came up but as for Mike and Will they are 5-star, grade-A technicians.

Our plumbing was backed up and all it took was one call to Roland Black and they cleaned our pipes the same day! Would recommend!!!

I required a toilet repair. They were quick and easy. They did a great job.

I own a few Airbnbs in the area and need a reliable company I can call on in a pinch. We had a plumbing issue at one of are locations and they resolved the problem within a few hours. Fast, professional, and decent price

We had the lawn mower service take out our sewer drain access cap and the sleeve it screws into. Ian arrived in a reasonably close time for our appointment. He was personable and fast. He did a nice job and we are grateful for the quick response.

"I am no plumber but When repairing the main water line into the house, one should locate the internal and external shut off value. Know where they are at." "I can not recommend Mr Rooter after this experience and lacking caring for the customer." Mr. Rooter came to our house to replace a water pressure regulator located in our garage. I was in a meeting during the installation. Suddenly, I heard rapid banging at my front door. The plumber was soaking wet and frantically asked where the main water shut-off valve was located. This valve is situated outside near the water meter. We quickly ran to the location so he could turn off the water. Meanwhile, I turned around and saw water pouring out of my garage. I entered the garage to assess the damage. The plumber informed me that I had a faulty shut-off valve and showed me the broken piece. He did not acknowledge that all of my wife's catering equipment and supplies were soaked. Next, he recommended that I inspect for older or potentially faulty shut-off valves in the future, without considering the fact that our family's belongings had just been drenched. He stated that he would finish up and be done shortly, completely ignoring the mess in my garage. While I am not a plumber, I understand the importance of locating both the internal and external shut-off valves when repairing the main water line into the house. Educating the customer about potentially faulty equipment is helpful, but it shouldn’t come immediately after ingored the sme faulty shut value and failing to turn off the water main before starting your work. It’s also essential to acknowledge what a customer might be thinking or feeling in such situations. If there is potential damage to personal property, the plumber should always call their supervisor immediately. Unfortunately, the supervisor seemed largely concerned with securing payment. He promised to give us several days to assess the damage but called the next day to check on progress, which felt like additional pressure to pay without sufficient understanding of the situation. After some communication, Mr. Rooter offered a $20 discount, which amounted to only about a 4% discount.

Ian was amazing! I will request him by name each time I need a plumbing service. His rates are the best in the Charlotte area and he is quick, efficient, and he throughly explains the issues and how he will repair it. The cherry on top is how friendly he is, super sweet guy and very knowledgeable

These guys are dedicated and professional. Once they showed up, there wasn't any stopping them until the job was finished. Working with lights, they finished 1.5hrs after dark. While working close to underground power wires, he found the problem that has built up over years of an inadequate system. They replaced everything, raked the ground and collected all trash and debris. Thx Noah W., Logan, Bobby and Noah C. Yaw deserve more than a pat on the back. This is how a businesses reputation is born and maintained. A special shout out to the man in charge, Noah W., I hope I got his name right. He is a testament to a leader, demonstrating "lead by example!" Thank you for your exemplary performance.

Jaxson did an excellent job with my plumbing issue. He showed up on time, was friendly and professional, and clearly knew what he was doing. He explained what was going on, gave straightforward options, and got to work without any pressure or upselling. The repair was done quickly and correctly, and he made sure everything was working properly before leaving. I really appreciated how careful he was in my home and how clean he left the workspace. The pricing was fair and exactly what was discussed upfront. It’s hard to find dependable tradespeople, but Jaxson is someone you can trust. I will definitely be calling him again for any future plumbing needs.

I had a very serious issue with my plumbing system. The Superior Plumbing LLC from Alyssa’s in customer service to the on-site crew (Jonathan, Jaxon, Logan) were professional and outstanding. From start to finish they were focused and committed to providing a quality job. They worked mid-afternoon to late evening to finish the task. They have the resources (Mongoose Jetters) that make the difference. Great work.

Jeffrey Campbell from Plumbing Connection is very professional. He did a clean cut in the wall. Everything was replaced and installed to perfection. He was on time as scheduled for my service appointment. I would highly recommend him to anyone.

Jason inspected the toilet leak & provided the pros, cons & costs of 3 solutions. Regarding the kitchen sink & disposal, he knew right away the issue & got it fixed. He also provided suggestions & insights for future repairs. He is an amazing rep for Plumbing Connection & will be on my list for future needs. He even took a peak at my water heater when I asked a question. It's hard to choose a company for service needs & in spite of reviews, you never really know what you'll get. My initial call w/Anthony was a breath of fresh air. He was so kind. Shortly after, a follow-up call came from one of the gals in the office to schedule the appt. for the next day. She was a sweetie. Jason called that morning to say he was ahead of schedule & could come early if that was ok. To summarize, Plumbing Connection did not disappoint! Today is Feb. 20 & the above^ review was for the 1st visit. Apologies if it's a duplicate. Today's review: This is the 4th visit by Jay in 3 months & he continues to impress w/his knowledge & dedication that the job be done to the highest standards. He repaired a leak under the kitchen sink & replaced the main water valve for the unit. He showed me what to do in the unlikely even of an emergency. It's helpful to have a quote ahead of time for budgeting & he never pressures. I will continue to call Plumbing Connection for all future needs.

Technician is prompt, personable, and efficient. Gave knowledgeable resources on types and brands of toilets. He originally diagnosed the leak and promptly fixed source and verified that the water source was functional without further issues. I appreciate that he was mindful of our flooring and cleaned up afterwards. We have used this plumbing company multiple times for projects with great results. They have great communication from the office to staff and to the customer. I fully recommend!

DTH pluming and septic came out and fixed. My sink And my faucet thank u for the smooth buisness

DTH plumbing and septic replaced my garbage disposal and did an amazing job!!

Had a toilet leak and DTH responded quickly to my call and came out for repair same day. Walked me thru how to turn off the water before they arrived. Fixed the issue and did some preventative maintenance work on my other bathrooms, all for a very reasonable price.

I had a leak in my foundation under my home on the side that was leaking badly. Shane came out and accessed the leak, made me an appointment and he showed up and showed out!! Shane and his son put a BIG! Smile on my face and Shane didn’t even beat me over the head with a high fee for his services. He taught me a lot about the plumbing industry and explained everything that he did. That’s what I’m talking about. I will recommend this plumbing service to anyone who ever needs a phenomenal plumber Shane and John are your guys!!!!!!!! I love me some Carolina’s Elite Plumbing Services!!! I will definitely call Shane again! Thanks Shane and John John.

I had a great experience with Carolina Elite Plumbing installing my new water heater. Shane was very nice, professional, and great to work with. The installation was completed efficiently, everything was explained clearly, and the work area was left clean. I really appreciated the quality of work and excellent customer service, and I would confidently recommend Carolina Elite Plumbing to anyone needing water heater installation or plumbing services.

Wonderful service!!!! Got a quote from another company for 8k and Carolinas Elite did the services for half the price!!! New Water heater, 2 new toliets installed, Kitchen sink replaced, new faucets in bathrooms and kitchen, and brand new plumbing under all sinks!! Quote was free and service was timely and very professional! Cleaned up afterwards! Definitely will use again!