Expert Drain Cleaning in Charlotte, North Carolina

HIGHLY RECOMMEND! Called to get a quote on a faucet replacement on a pedestal sink after the half completed job was botched by a "handy man". He made time to get to me same day and was able to fix what got messed up and replace the faucet as well as replace the wall shut off valves with more sturdy and durable equipment. He was very prompt, professional, and great to work with. Dee's Drain Cleaning will definitely by my go to as well as my recommendation to anyone else needing plumbing assistance.

Dee was great! Honest and hard working. Explained in detail over the phone what he could do for us. Showed up on time and fixed our issue, also a stand up guy! Thank you D!!

David is awesome! Efficient, thorough, and friendly! I highly recommend him and will definitely use him in the future.

Stephan is the best! He fixed a major toilet plumbing issue for me in a very efficient and fast manner. In about 2 hrs he had diagnosed the toilet drain flange had broken and been disconnected. Repaired and replaced all parts and reinstalled the toilet. Thoroughly checked for any further leaks or potential blockages and made certain there weren’t any further issues. And he did it all with some great hospitality and friendly conversation. The best part was he was prepared with everything needed. No trips to the store needed to get the job done. And he took care to make sure none of my possessions were damaged or dirtied while he worked. Kudos to him and Charlotte Plumbing organization. Couldn’t be happier.

Mr. Richard did an amazing job here at my home. The water heater was very old and then he gave us a new one. Also placed a missing pipe the previous people should’ve done. Without Richard our water would still be flooding our garage. Thank you to Charlotte plumbing especially Mr. Richard. Very professional man and he’s so patient. He also taught me some good pointers to look for next time. :)

Richard was a great technician and was very professional and knowledgeable. He removed and reinstalled a heavy and large water heater in no time and everything was perfect the first time. Left the areas clean as well. Highly recommended Photos-before, during, after

We had the lawn mower service take out our sewer drain access cap and the sleeve it screws into. Ian arrived in a reasonably close time for our appointment. He was personable and fast. He did a nice job and we are grateful for the quick response.

"I am no plumber but When repairing the main water line into the house, one should locate the internal and external shut off value. Know where they are at." "I can not recommend Mr Rooter after this experience and lacking caring for the customer." Mr. Rooter came to our house to replace a water pressure regulator located in our garage. I was in a meeting during the installation. Suddenly, I heard rapid banging at my front door. The plumber was soaking wet and frantically asked where the main water shut-off valve was located. This valve is situated outside near the water meter. We quickly ran to the location so he could turn off the water. Meanwhile, I turned around and saw water pouring out of my garage. I entered the garage to assess the damage. The plumber informed me that I had a faulty shut-off valve and showed me the broken piece. He did not acknowledge that all of my wife's catering equipment and supplies were soaked. Next, he recommended that I inspect for older or potentially faulty shut-off valves in the future, without considering the fact that our family's belongings had just been drenched. He stated that he would finish up and be done shortly, completely ignoring the mess in my garage. While I am not a plumber, I understand the importance of locating both the internal and external shut-off valves when repairing the main water line into the house. Educating the customer about potentially faulty equipment is helpful, but it shouldn’t come immediately after ingored the sme faulty shut value and failing to turn off the water main before starting your work. It’s also essential to acknowledge what a customer might be thinking or feeling in such situations. If there is potential damage to personal property, the plumber should always call their supervisor immediately. Unfortunately, the supervisor seemed largely concerned with securing payment. He promised to give us several days to assess the damage but called the next day to check on progress, which felt like additional pressure to pay without sufficient understanding of the situation. After some communication, Mr. Rooter offered a $20 discount, which amounted to only about a 4% discount.

Ian was amazing! I will request him by name each time I need a plumbing service. His rates are the best in the Charlotte area and he is quick, efficient, and he throughly explains the issues and how he will repair it. The cherry on top is how friendly he is, super sweet guy and very knowledgeable

Scott, Swift Brothers technician, was very knowledgeable and efficient. He let me know exactly what was happening. A tree root had caused a backup in exterior sewer pipe, which he cleaned out for us. Scott was also very nice and professional. Will use Swift Brothers again.

Scott, Raul and Destiny were great to work with. Scott showed up within a few days for a quote and off we went. The price was reasonable for the work. The team worked with me through CLT water delays and issues and we’re extremely flexible and communicated well. Scott gave me lots of info throughout the process and would contact me at the end of each day to talk through the work completed. Overall good experience here and would hire / recommend Swift Brothers.

Always a quick response time which I really appreciate. I had a leak under my sink which required a new garbage disposal. Raul replaced the disposal quickly and efficiently. He was very courteous, friendly and knowledgeable.

DJ and Davin were the technicians who serviced my septic issue. Very polite, informative and hard working guys. They were extremely helpful in explaining to me how to take care of my septic system. I am extremely satisfied with their work and will use this company every time I need them. Thank you Rapid Rooter. And thanks to Davin and DJ for the awesome job they did.

These guys made my elderly grandmother a top priority. They were efficient, kind & knowledgeable. Even though they had more work than originally thought, they were quick & extremely helpful. They will get all of our family business for now on!

DJ showed up and legit saved my sanity. No appointment, no heads up. He squeezed me in JUST to empty my tank. That wasn’t really the issue AND he had another appointment to be at, but he made time when he didn’t have too. He took time that he clearly did not have to make me understand how everything worked so I don’t have the same issue again in six months once again. He spent time fixing the actual issue instead of just trying to make a profit. He spent hours fixing problems that he didn’t have too, and he did not get paid anywhere near enough to do it. He just had good intentions and wasn't trying to just make money. I got to take an actual bath instead of a shower today and that was all thanks to him because this company actually cares. So if I had it, I would have paid him the 10K he clearly deserved but even though I didn’t he still treated my problems like I was paying him that. I don’t really leave reviews so that speaks VOLUME for me. These guys should always be your first call. They will definitely always be mine ❤️❤️❤️ Also thanks for the therapy DJ 🤣

Awesome experience with our drain cleaning service. Our technicians were prompt and great communicators. They were able to fix a clog in our laundry that was not far off from creating a flooding hazard. I can highly recommend WyattWorks Plumbing

I had a burst pipe in my laundry room due to a snowstorm followed by extremely low temperatures. Ben and Seth were at the house, amazingly, within a few hours even with the extra high volume due to the storm and cold. Super friendly guys. They explained everything they were going to do and were able to finish quickly. I had never used these guys before, they were recommended by someone in my son's mom's book club group (a powerful force, iykyk). Super impressed, they were extremely friendly got everything fixed and wrapped up pretty quickly, and at a very respectable price. And to boot they left my laundry room cleaner than it's look in a long time. WyattWorks has gained themselves a repeat customer, I can't recommend these guys enough. Thank you gentlemen!

Thank you to WyattWorks and Brett Roy and Elijah for an outstanding installation of my new tankless hot water heater. Clean, detail, oriented, and extremely knowledgeable about the proudct describes the team. Thank you for your personable nature and hard work. I appreciate it!

Ryan from Mr. Rooter and his assistant did an amazing job replacing my main sewer line including excavating and a clean out. They were fast, affordable and very knowledgeable. They even made sure that the space was clean, leveled, and looks amazing after the job was done! I highly recommend them!

Mr. Rooter has some of the best staff members. From plumbers, to technicians, etc. Everyone was so kind and supportive. We replaced our water heater with no problem! Darrell Gledhill and Ryan McBride were our technicians and they both did an amazing job! They actually care about the work they do. Thank yall so much for everything! you all have a loyal customer here! Definitely will recommend to family and friends.

This company is great. I needed my water heater replaced and needed some education on the process. Stellar job from all employees involved. And when Ryan and his assistant came to my house to do the work, they were so friendly, kind, informative and respectful of my property and time. They went above and beyond to make sure I understood how the system works and set up my system with long term use and maintenance in mind. I would recommend them 100%. I am not one to leave reviews either, but this company and employees deserve it.

I had a water treatment system installed today by Kevin and the experience was absolutely fantastic! From start to finish, KEVIN was very professional and knowledgeable and incredibly efficient. He walked me through the entire process, answered all my questions and make sure everything was set up perfectly A highly recommend to anyone considering a water treatment upgrade. "I had a clogged toilet that was backing up, and I called Customers 1st Drain Cleaning & Plumbing Repair. The plumber Kevin arrived right on time and was incredibly professional and friendly. He diagnosed the problem quickly and explained what needed to be done. He fixed the issue efficiently and even wore booties to protect my floor. The toilet works great now, and I couldn't be happier with the service. I highly recommend them!"

I cannot say enough good things about Kevin. I have been a home owner for 10+ years and have been looking for a honest and professional plumber and finally found one. This guy is awesome, his prices are competitive and not at all on the higher side for the work and the detail he provides. I wish I had found him sooner. He provides details like a big corporate such as estimates through the website he uses and by email, provides credit card option for payments so that you dont have to have cash, provides pictures of before and after and everything is documented for warranty purposes. All this service would cost double of what he charges when we deal with big companies. In short, you get the same level of customer service for a very reasonable price. We had a new addition with a butler pantry on first and bathroom on second and he did all the plumbing work. He also helped with fixing some issues with my rental property. A true professional who is friendly, easy to work with and provides the ultimate service. Thank you so much Kevin, I am more than happy with the service you provide.

Kevin was the ultimate professional. We talked through the needed services, he was on time, and did excellent work. His rates were right on, and I highly recommend him to everyone looking for a dependable expert in plumbing for primary or rentals.

Frankie did an amazing job on our repair. He was professional and courteous. He did an awesome job walking me through the process and showing us the leak as well as our options. He was able to fix my leak same day and provided excellent service!

I used AAA City Plumbing and had a great experience from start to finish. They were quick to respond and arrived at the house promptly ( same day service). Customer service was excellent, pricing was transparent, and their after-service follow-up was exceptional. Parrish at reception is sweet as pie and made the whole process easy and pleasant. The technician, Shannon, was extremely courteous, detail-oriented, and very knowledgeable. You can tell they genuinely care about doing the job right. This is my second time using them for my rental homes. I would absolutely recommend AAA City Plumbing and will use them again.

From the beginning of the project to the very end, Randy "Red" & Cory gave excellent communication of what each step would entail. As a female helping my senior mom with a major plumbing crisis, both Randy & Cory kept me in the loop the entire way and was extremely caring and compassionate about making sure the job was done correct! Randy "Red" & Cory were always honest, straight forward and wanted me to be a part of the repair from start to finish. I appreciate their attention to detail, extensive knowledge of multiple issues of plumbing, etc., and their superb customer service. I would absolutely 💯 use Randy & Cory again for any of my plumbing issues. Randy was referred to me by my best friend. Cory was not part of this job. Randy did such an excellent job at her mom's house that she told me to contact AAA Plumbing immediately and ask for Randy. I'm so pleased that I took her advice and I want to thank both Randy & Cory for their dynamic work ethic the entire way!

Since I've received 2 auto texts every day since the job was complete here's what I think. Hire someone else. My technician hit something on my exterior wall preventing the screw from going in all the way and just left it buckling my siding. He had to return to redo the gas lines that were incorrectly "secured" to the outside of my house putting extra screw holes in my siding. The county gas tech had to explain how to secure it so it could be hooked up to the gas meter. In the water tank closet he left a piece of drywall that was trash for me to clean up along with drywall dust from plugging the old lines. None of this should've happened considering the high cost they charge to hire them.

We had a big problem happen where one technician did our estimate, and a different tech came to do the install. The tech doing the install did not understand what the estimate/work was going to be covering and thus we ended up extremely unhappy with his work. However Mike England, the tech that did our estimate, was in touch next-day and explained that the work was indeed not as it was supposed to be and informed me that he had already started the process to have a new tech, Will Elliot, come out to fix our situation. Will fixed everything and explained what it was he had done. He was very professional and did an awesome job. Mike also has been extremely professional throughout this experience and has worked hard to make sure that our situation was fixed and that we were happy with the work. I’ll include a picture of what it ended up looking like and while it is unorthodox, it is functional and makes my life easier in the event of a leak because I will no longer have to take the wall apart to reach the shutoffs. I am only giving a 4-star because of the problems that came up but as for Mike and Will they are 5-star, grade-A technicians.

Outstanding service from start to finish! We reached out to Benjamin Franklin Plumbing on Saturday night and spoke with Heather at the call center. She was an absolute wealth of knowledge and took the time to clearly explain their service membership program and options. Hands down, she’s one of the best customer service reps we’ve dealt with from any contractor in the area — knowledgeable, patient, and genuinely helpful. They sent Nathan Brown out on Sunday to provide a quote, and by Tuesday morning, Oscar Mendoza was already on-site replacing our gas hot water heater along with Caleb Griffith. The entire process was smooth, professional, and efficient.Oscar did a great job. Very professional and answered all of my questions. From that first phone call to the final installation, everything was handled flawlessly. We couldn’t be happier with the service and will absolutely use Benjamin Franklin Plumbing again — and recommend them without hesitation.