Expert Drain Cleaning in Portage, MI

HIGHLY RECOMMEND!! Drain Monkey is a trustworthy plumber. It’s a family company that is very transparent on pricing. Very efficient and honest. As a bonus, the owner and his son are very personable and easy to talk to. He put me at ease immediately. I love to learn about how the issue can be avoided in the future and it was explained that our builder grade basement toilet has an area that easily causes backups and showed me the area so I could see myself. He didn't suggest a new toilet but I asked for a suggestion and he gave me 2 recommendations and explained why he suggested them. He didn’t try to upsell, it was my questioning. Plan on replacing toilet when we can and will definitely hire them for the install bc we know it will be done correctly by them.

Keegan showed up in the midst of a snow storm and took care of our problem skillfully, explaining every step. He had our best interest as his top priority the minute he stepped in the door. The price charged for the work done was very reasonable. No high pressure upsells attempted. I highly recommend Drain Monkeys.

I had kitchen drain issues that had been a problem for quite awhile. I called the Drain Monkeys company and they came out the same day to fix the issue. Keegan was very kind, and knowledgeable of the issue and took the time to explain to me what was causing my issue and what he would be doing to fix it. He also, took time after to provide me helpful hints that would aide in preventing the drain from clogging again. I very much recommend them. I believe I was initially talking with the owner of the company and I was very pleased with his patience of listening to my concerns and worries because I had some reservations about plumbers and costly repairs. Would 100% call them first if ever needed again.

I've used Mr. Rooter twice so far, and both experiences have been great! Most recently Jeremy serviced my rental property when the main line got clogged up. His communication was amazing, and he was very detailed in explaining the issue. I also appreciate him answering my questions. He had the line cleared up in a timely manner and he double checked to make sure everything worked. The price was pretty much what I expected. I'd absolutely recommend this company!

Jeremy came out on two occasions to fix drain line issues for our new house. From start to finish he was professional, kind, engaging and thorough. There were no hidden or unknown costs and everything taken care of for us in a timely manners. We also appreciate mr. Rooter’s scheduling tos we asap and with 48 hours each time. Will definitely use them for any other plumbing needs as well as recommend me. Rooter.

This company and it's employees are just wonderful. Victor and Jeremy and their co worker did an amazing job on a ton of plumbing work we needed done at our new home. They were very knowledgeable, helpful, kind, curtious and conscientious. Even my dog loved them! Great, reasonable rates, easy to work with, and they offer all kinds of services. Highly recommend!

It was an okay experience, they did the work and did it pretty fast, but they ended up using my household items for stuff like cleaning up drain water, they also used my cooking pot to hold drain water while they ran to grab things from van or supply house, they used an entire roll of MY paper towel, and also ended up using my hand rags to clean drain water. Again they did the work, and it was fast , but they ended up using my household items when they should’ve been more prepared and brought their own, especially when I spent 400 dollars for 2 drains to be cleaned. They also put the pot back in the dish rack to act like nothing happened and they didn’t use it but it was still dirty from drain water. My girl took this pic before they put it back. Unprofessional in my opinion.

Was able to come in same day to unclog my kitchen that had been backlogging. Work was done quickly and professionally and the tech cleaned up afterwards--even the residue that had been left in my sink from sitting water! Afterwards the tech explained to me how the clog had occurred (cast iron pipe) and how to prevent it for a while.

Called Quality Plumbing & Drain here in Kalamazoo when we needed help with our water heater repair and water filtration system. The tech showed up on time in a clean, marked van and was super professional from start to finish. They explained everything clearly and had us back up and running the same day. Great to have a reliable plumbing company in Kalamazoo we can trust!

We appreciated a quick response and identification of the problem. Kaiden explained what, why and how he was going to correct the problem and was considerate of his time so we were not charged more than needed. He cleared the drain while being respectful of our home and he meticulous cleaned up. It was a positive experience.

Vinny was very professional and did a great job! Not only that but he was able to come out the next day! He thoroughly cleaned and checked that the drains were flowing freely before cleaning and packing up. He informed me about the options for addressing the roots in the line and what he would recommend. I’m very happy with the service I received and would recommend calling roto rooter to anyone having drain/sewer issues!

I do most all my own mechanical work so I don’t normally have to call in a professional. However, a water heater replacement exceeded the tools and time at my disposal. I called around and landed on Roto Rooter/Zimmerman plumbing for their abundant kindness and willingness to answer my many questions. I cannot say enough good things about Spencer and Rob, the guys who came to install the new heater. They introduced themselves with a handshake and were incredibly kind, professional, and respectful of our home. Their work was a synergy of skill, diligence, and efficiency. This dreadful project of mine turned out to be an enjoyable and meaningful interaction with some of the best men you will find in the service business. I am grateful for the excellent service I received from Roto Rooter today, and as a result I will be sure to give them my business in the future. I’m happy to say the water heater works pretty good too.

We had an excellent experience with Portage plumbing. We got three quotes for a bigger job we needed and this company saved me a significant amount of money with a fair quote and did quality work. The plumber was professional yet personable and seemed very knowledgeable and confident. I had a very old large concrete utility sink in the basement that my washer and water system drain into that could no longer hold water. He removed the old sink, installed a new one, and installed new pipes underneath. He cleaned up everything well and checked his work carefully for no leaks. Thank you Patrick! I am pleased with everything and will certainly use this company in the future.

I had a great experience with Peter Gonzalez who took care of my plumbing issues today. He was very professional, knowledgeable and explained everything being done to resolve my concerns. A true gentlemen, professional, customer focused plumber who put my mind at ease knowing everything got taken care of. Thank You Peter! You are A1!!!

Excellent service from start to finish! Mason and Luke arrived on time, were polite and knowledgeable, listened to my concerns, and explained the problem and the repair process. Great company, honest and professional. I will not hesitate to use them again in the future.

Our water softener went out a week ago and Dan Wood was able to get out to us right away and diagnose the issue very quickly! Mike was extremely helpful and gave me three different quotes for options on repairs and replacements. After deciding on a replacement Mike and Bryan were able to come out the following week with our new water softener and were able to replace it quickly. They even reworked some of the pipes to provide a better bypass system. Both Mike and Bryan were super friendly and helpful! I highly recommend Dan Wood and we plan to use them in the future for HVAC and water heater needs.

Greg Watts was our plumber this morning and he was wonderful! He explained the issue and what needed to be done. Without hesitation he fixed our leak without breaking our budget! He was friendly, courteous and had me inspect the job when he was done. Setting up the appointment was just as great. They were also very kind and able to get us on the schedule quickly. Thank you so much for your help Greg and Dan Wood for quality service!

Mike came out to fix a leak in my ancient water softener (close to 20 years old). He was great! Very professional and explained everything to me. Gave me lots of information on new softener options. Would recommend.

If you think a simple plumbing cleanout in a 150-year-old house is straightforward, think again! What began as a “let’s just clear the drain” visit turned into a week-long game of hide-and-seek with surprises only an old house can offer. Calvin at DrainwRX never missed a beat, he patiently walked me through every twist, turn, and historic hiccup like a plumbing tour guide. Each day brought a new plot twist, and each time, Calvin had a solution and a reassuring explanation. His calm attitude made the chaos almost fun (well, as fun as plumbing gets!). If your home has more character than you bargained for, Calvin is the guy you want on your side. Five stars, hands down!

Drain wRx is always reliable and persistent. Drain cleaning and jetting can be very difficult but Calvin always comes through and wont quit until the job is done right and the customer is satisfied. Thanks for all your help!

Great service at a fair price. Came the same day on short notice. Highly recommended!

So I called Whitney services to have an electrician come out to take a look and repair my electrical switch in my laundry room. I am in an older mobile home. He actually came early, which I was very pleasantly surprised. He also took a look at an electrical switch in my bathroom and was able to fix that too.I am very happy and very pleased with his services and with how he professionally fixed everything.

We had a new furnace and central air system installed, and the experience was excellent from start to finish. The team was professional, punctual, and took the time to explain our options prior to so we could make the right decision for our home. The installation was clean, efficient, and completed exactly as promised. Fair pricing, great workmanship, and outstanding customer service. I highly recommend this company to anyone needing HVAC work done.

Had my electrical box and electrical area updated. Big job. Finished in one day. Electrician was very professional. The office did a great job with the quoting and scheduling.. scheduling was just 2 days after I approved the quote. The final product looks great.

We had sewer backing up in our downstairs bathroom, I called these guys at 615 pm and a tech was there in less than an hour. He had the stopage opened up in no time. Highly recommended, very friendly and easy to work with. Even with the after hour charge it was still very reasonable. If I ever have plumbing needs in the future I will be calling them again.****Edit***** I retract my 5 star and giving a 2 star now. After the initial visit it was working fine, however 1 week later the exact same thing happened so I called them back. The tech apologized and took all the blame saying he was supposed to camera it when he was done to make sure everything was OK. However after they came out again and DID camera like they were supposed to they discovered a second tank. So first time out they just pushed a hole in my tank giving it enough room to drain for a week. In my opinion the $200 service call should have been waived which the bill was 360. I have no problem paying for the time out here but I honestly feel they tried to get one over on me.. I contacted dispatch and discussed this with him and he agreed to give me my 200 back.. its been almost 10 days and I've yet to see my refund. Lots of reputable companies out there.. I'd reccommend trying somewhere else. Only reason for the 2 star and not 1 star is the tech was super nice and admitted his mistake.

DJ and his crew provided excellent service for our sewer line repair. My sons were enraptured with the work and the crew answered all 3,618 of their questions with courtesy. Their expertise and consideration saved me thousands of dollars and I am extremely grateful. Thank you!

They truly saved the day. They arrived quickly to repair a burst water line and then replaced a faucet as well. The work was high quality and handled professionally from start to finish. Tyler was extremely helpful, and everyone I spoke with provided excellent customer service.

They took care of a very stubborn clogged sink. Everyone was so friendly. From Hannah in the office to Jeremiah and the other young man who came out. They showed up on time, with only a two hour window which is half what most plumbers say. Very reasonable price. I will only use them from now on for any plumbing needs. Love that it's a small family run business. And they're dog lovers. :-) I highly recommend them for any plumbing needs.

Very impressed with Jeremiah and his crew. They worked on a stubborn clog until they were successful. Reasonably priced and very prompt and cordial.

They were on time and made short work of our nasty clog. Very affordable and we would happily recommend to others.