Expert Drain Cleaning in Fishers, IN

Received two services today. The first from Chuck to open our kitchen drain. This has had to be repeatly reopened (annually or so). Chuck got it open and called a technician to scope the drain with a camera. James arrived and diagnosed the issue. He was also very outgoing and professional. We are scheduled to flush the line of years of buildup that a snake can not fully clear. They both did an excellent job and made the experience as pleasant as possible. Note did not pay for opening drain as it had not been a year since was done. Price is to flush the grease from the line.

Scott Steepleton came out and did a plumbing estimate for me. He was very nice, polite, and friendly. Throughout the next few days, I contacted him several times trying to decide on which water softener was best for me. I know he was busy, but he always gave me his time and was patient and helpful. He played a large role in my selecting Mr. Plumber for this job. I would for sure want to work with him again. The install consisted of a new bathroom faucet that I had purchased for a 100 year old sink that I really like and wanted to keep and a new water softener to replace my old worn out Culligan. Steve Bettis and Jacob Stumpf came out about 9AM and got right to work. Both fellows were really nice guys and very friendly. They put down huge tarps throughout the areas they would be walking and were extra careful not to let any of my cats out the door, which sounds silly maybe, but both of those things were important to me. Jacob started with the softener install, which was down a bunch of steps in the basement. That Culligan tank had maybe 300lbs of old yucky salt in it, and he had to break that up, scoop it out into buckets, and carry all that to the truck before he could get that old tank out. Just an awful job, he never complained at all, just got it done and was always smiling and nice. He installed the new EcoWater softener, and the install is just lovely, very clean, well-done, and professional. He worked with Steve to make sure the install was perfect and he left the area spotlessly clean. Very nicely done. Steve showed me how to use the digital programming on it. This softener is really nice, monitors salt storage and usage and knows when regeneration is needed automatically. While Jacob was doing that, Steve tackled the bathroom faucet install, which turned out to be as big a project as the softener. He had to disconnect all the sink lines, then lift that old 30lb sink and vanity up off the iron brackets in back and pull it out for access, because there really isn’t adequate access to the faucet connections up under there unless you’re the size of a squirrel and have X-ray night vision. He lifted that sink out of there, took that old one off, and installed my new faucet and pop-up valve like he had done it a 100 times. I noticed how very careful he was to align everything perfectly and handle the new parts gently, not scratching them all up or messing up the gaskets. He set that sink back in, hooked everything back up, and tested. A small leak. No cussing or acting hateful. Just re-did the process of removing the sink, tightened up what really seemed like the problem, and put it all back together again. Still a leak. There turned out to be an issue with the threads on the faucet nozzle, requiring some teflon tape and a very tight extra turn when installing—this took 2 more sink removals and re-hookups, but Steve never quit and never complained, he just worked it out and never gave up. He and Jacob put some screws in my ancient old vanity to tighten it up for me after all this was done and Steve put new caulk around the sink edges. They left my bathroom spotless. Steve is a real old-time professional, a perfectionist, and he couldn’t have been nicer. My experience with both of these men and their work was simply exceptional, and I will for sure ask for their help in the future. Thank you!

The team that came to install the water softener and the water filtration system at my home today was absolutely fantastic. They were professional, efficient, and very fast, while still doing an excellent job. On top of that, they were extremely friendly and easy to talk to, which made the whole experience even better. Everything was explained clearly, the installation went smoothly, and the place was left clean and organized. I’m very happy with the service and would definitely recommend this team to anyone!

317plumber came out to look at some slow draining bathroom sinks. They were very helpful; he showed us what the issue was, how to fix it and what to do in the future if it happens again. The gentleman that helped us was very knowledgeable and answered all of our questions. Their pricing model is great compared to what other companies may have charged us historically. Highly recommend!

We had 317plumber out today to look at some slow draining sinks. They were incredibly helpful; he showed me what the issue was, how to fix it and what to do in the future to prevent it. He was incredibly knowledgeable and answered all of my questions. Their pricing model is great compared to what other companies may have charged me.

With below freezing tempuratures and water mains busting throughout the East side, we certainly experienced low water pressure that led to our hot water heater blowing the drain gasket and emptied into our home, flooding every bedroom. I reached out to Danny last night after an old copper pipe to the heater fill valve then burst too. He emediately called me, reached out to his guys and had someone here 1st thing this morning. I highly recommend their services. A small, independent business with 29 years of liscenced experience. His guy, Dave, was cordial, pleasant to work with and repaired the hot water heater efficiently. As well I was put in emmediate touch with a restoration company. This was the most pleasant plumbing experience, given the stressful circumstances, I have ever experienced. Again, I highly recommend their services and supporting a small business.

When I called, it was easy to schedule. They showed up right away on Monday to resolve the problem. I had a Clogged toilet a solid obstruction was dropped in there a candle. Blake was my technician. He came out what a nice kid did. A great job was very thorough. Was in out very respectful. I would recommend them to anyone for anything.

Scott arrived on time after calling ahead to notify me of his ETA. He listened to understand the problem history while doing a thorough inspection of the water softener and its installation. He predicted the problem accurately based on past experience and then replicated the problem in my prewsence to confirm his diagnosis. He worked up several alternative proposals and then talked thru the pros and cons of each. He left and was back within 45 minutes with the repair part and finished the job within 30 minutes. We were very satisfied.

Joe came out to our house today and helped us correct the set up on our water softener. He was quick, thorough, and pleasant. He was very knowledgeable, and we ended up signing up for the annual check up membership so that we don't run into the same issues that led us to call WCA in the first place. 5 stars! Highly recommend their services!

I had a great experience with Carter's My Plumber. Miles, the technician, was very informative and knowledgeable. He tried everything he could to unclog my toilet before having to remove it. He got the clog out, replaced the toilet, and cleaned up the mess. Explained everything he had to do. I called Carter's in the evening and they came out the next day. Very pleased with their services and will call on them again should the need arise. Highly recommended.

Carter's My Plumber has never disappointed. They truly go above and beyond in their approach to earning your business and delivering solid service. I've used them for multiple plumbing needs from an urgent call for a hose leak that flooded my basement to installation of my new water heater (which they now flush yearly). I like that they text reminders and send a picture of the tech who will be arriving.

We had our water heater rupture yesterday, and Carter’s My Plumber came to the rescue in a big way. From the very first interaction, their team was professional, responsive, and incredibly easy to work with—exactly what you hope for during a stressful situation. Zach Douglas and Wesley Bash were absolutely fantastic. They arrived on time, worked efficiently, and kept everything clean throughout the entire process. The installation of our new tankless water heater was done flawlessly, and they took the time to clearly explain how everything works, what to expect, and how to maintain it going forward. No rushing, no confusion—just great communication and top-notch workmanship. It’s rare to find a company that’s this dependable, knowledgeable, and respectful of your home. Carter’s My Plumber exceeded our expectations in every way, and I wouldn’t hesitate to recommend them to anyone needing plumbing work. Truly a five-star experience!

Called for help with a clogged toilet and they handled it fast. Best plumber near me in downtown Indianapolis—highly recommend.

Incredible job god forbid you DONT get these guys to fix your plumbing

Efficient & professional

Mr. Plumber sent technician Matt to my house to snake out our sewer line only three hours after we called late Saturday afternoon. Matt did the job quickly and cleaned up afterwards. Our plumbing was restored. Great friendly service for a great price. They will definitely be my first option for all future plumbing needs.

Great service as always from Mr. Plumber. Our technician today, Brock, was especially courteous, helpful, and thorough during a regular annual inspection and cleaning. I appreciate the reasonable and fair pricing. Thank you for being so efficient, reliable, and professional.

I had an appointment today. The tech called me and told me what time he would be here. He was on time, friendly, personable, knowledgeable, professional, thorough and addressed the issue I had. That’s why I always rely on Williams Comfort Air. They are a company I can rely on to get things taken care of.

We had a draining issue with our drain by the HVAC/Hot Water system in the garage. Tried a couple things prior to contacting Williams Comfort Air/ Mr. plumber. Obviously didn’t work. After contacting Williams, I received an email and text confirming appointment. Before arriving, Diego called to let me know he was 30-minutes out. When he arrived, he was very professional and friendly. I showed him the issue, and he began working. After about an hour, the issue was mostly fixed. Diego kept me informed of what he was doing and his step-by-step process to help resolve the issue. He even took and sent pictures with the invoice! This is the second time we’ve contacted Williams for an issue with the house. We will continue contacting them going forward as they have been great to work with and reasonably priced! Thank Diego for your help!

I cannot begin to express our gratitude for Jeff Lacy. He provided emergency plumbing services this week. It is apparent that he is passionate about what he does. He handled our entire call with care, compassion and expertise. He explained everything we needed to know in ways we could easily understand. He was friendly, personable and overall just provided quality customer service. It truly felt like we have known him for years and he was taking our plumbing emergency personally. Jeff, thank you for adding comfort to a high stress situation. We will forever be grateful for how you helped us navigate the steps we needed to take and for getting us back up and running!

I had a spin down filter put on my water softener and an RO system installed. Jimmy and Chris were efficient and quick in doing the work. They were protective of my floors and all the areas were cleaned up afterwards. Chris explained how the RO system worked and how quickly I would get the good tasting water that I purchased this for. I am very happy with the RO system thus far. I did have to call the office to find out if the workers were coming as I had not heard from them within the time window. The office was quick to respond and find out what was happening. There evidently were unexpected issues with the prior job. I have no problem with that- I just want to be kept informed. This was the only reason I gave Mr Plumber a 4 and not a 5.

Prime Plumbing & Drains were great. They communicated very well and they explained everything to myself & my client. Their attention to detail on the invoice was spectacular. I would recommend them to anyone needing any type of plumbing work done.

Prime came through fast when my water heater went down. The process was quick, smooth and efficient! If I could give Prime Plumbing & Drains 100 stars, I would do it!!! This is the Plumbers of the Future!!

They came out to our new property and did a septic scope for us. They arrived on time and completed there work and gave us the report the same day. I highly recommend them if you ever need a sewer scope or plumbing job .

We cannot say enough good things about Pristine Plumbing. They replaced our main sewer line and went above and beyond in every possible way. Their crew was respectful, thoughtful, and the hardest-working group we’ve ever had at our home. They dealt with one of the worst sewer lines they’ve probably ever seen and never once cut corners. They worked through every challenge and kept us informed the entire time. They even dug up flowers and trees with care and replanted a tree when they were finished. And now we have the most perfectly working sewer line ever! Top-notch work and even better people. Highly highly recommend!!

I had an incredible experience with this plumbing company. They truly went above and beyond in every way. The owner personally stepped in and even offered free labor to help resolve the issue, which saved me thousands of dollars. Not only were they honest and professional, but the quality of their work was excellent. They took the time to explain everything, worked efficiently, and made sure the job was done right. It’s rare to find a company that genuinely cares about their customers the way they do. I am extremely grateful for their help and integrity. I would highly recommend them to anyone looking for reliable, skilled, and trustworthy plumbing services.

Scott and Carter were both absolutely exceptional. Very respectful. They didn’t lag on the job. They both were very hard workers If we ever have to have any plumbing or line issues in the future, we will definitely be calling Pristine plumbing I highly recommend this company above and beyond any company I’ve ever used

I knew I needed to replace the water heater after it had been leaking and the hot water ran out. I went online Sunday and was able to get an appointment for Tuesday afternoon. Mark was the first to come out and look at my old unit. Hey did a thorough assessment and gave me options. I had a 13 gallon tank, but 14 gallon tanks are cheaper so Mark made sure the measurements would work. Mark walked me through all of my options and was able to get a technician out the same day. My technician was John P. John called when he was 30 min from my home making sure I was still available. John was nice and explained what he was going to do and the best options for moving tanks in and out of the house. A few hours later, the new water heater was in! John ran through what he did, showing me pictures and explaining where things were. John then answered my questions and took payment before leaving. Had a great experience with Crater’s My Plumber and I’m grateful that over the next years they will be serving my water heater!

I have to take this minute to tell you my experience with these two gentlemen and Carter's Plumbing. John and Carter installed my new water heater today. These two guys that showed up I honestly couldn't have asked for anything more perfect than what they did, how they performed and the highest level of excellence and kindness given from both of them. Absolutely the best and I couldn't have gotten any better anywhere else. Carter's Plumbing is beyond the most top notch family business I believe I've ever came across in my time and I worked personally for a few family owned businesses when I was young . I am not a rich person and needed help and Carter's Plumbing, Danny, John and Carter treated me more humble and kind than I ever could have imagined. Trust me when I say this amazing work that got done today thanks to John and Carter I will be taking care of my mom with hot water again. From my family to John and and of Carter's Plumbing we so humbly thank all of you for your kindness and hard work you did for my family.

I had a problem with very low water pressure in my shower. I swapped out the shower head and another company replaced the cartridge in the shower valve, both to no avail. The other company advised that my entire shower valve needed to be replaced, a very expensive repair......not to mention the cost of damage done to wall and tile in the process. Before committing to that, I called Carter's My Plumber to get a 2nd opinion. They promptly dispatched John and his apprentice Carter to my house. They were extremely professional, knowledgeable, and friendly as they meticulously examined and analyzed the situation and patiently explained what they found and answered all of my questions. Bottom line: they had to make adjustments to my new valve cartridge that the other company had installed and that fixed the problem with my shower......at less than 1/10th of the cost of replacing the valve. Wow! Thank you very much, Carter's My Plumber, and specifically your employees, John and Carter! I'm so glad I chose you guys!