Expert Drain Cleaning in Boston, Massachusetts

I don't usually write reviews, but was compelled to because I received excellent service from Drain & Water – in particular Axel. They are totally deserving of their five stars. Axel is amazing. Axel's professionalism and attention to details was unparalleled. He spent time showing me precisely what was wrong and explaining my options. He was clear in his expectations, personally oversaw the job, and maintained constant communication by text. Both crews were professional. They were punctual, cleaned up the worksite, and showed pride in their work. Drain & Water had been chosen because of their experience in drain repairs and the variety of solutions that they offered. They are equipped to handle issues that many cannot. It is all too common for drains to be snaked without knowing the root cause. Drain & Water used cameras continuously to determine the problem. They found a broken pipe from a bathroom remodeling 20 years ago, that was causing the slow shower drain. Alex came up with a creative solution and suggested using their descaling tool. It finally solved the issue. It is by far the most capable and professional service company that I have ever dealt with.

Jonathan took care of our plumbing and was polite, professional, and respectful. He is currently being evaluated for replacing four sinks with four faucets. Eight angle stops are also being considered, as well as eight supply pipes and a sump. He worked in our home for at minimum nine hours, and we couldn't be happier. You are the best. Thank you. Jonathan, staff and the company! Lynda Roston

Amazing and professional team! The staff was very professional and changed our hot water tank in no time! Job well done! Jesse was able to install ours even though it was 24 years-old! Great job

Tony was hired to unclog the bathroom sink. On time and very professionally. He was able to clean and snake the drain. My sink now sounds better than before I moved in. The quality is excellent. Cash or Card Payments are Accepted

UPDATE: Replaced my reducing valve recently and upgraded to brass the cutoff valve. They completed a big job for me a few months back, installing two tankless water heaters. Both jobs were priced fairly and scoped correctly. I found that both plumbers are extremely competent, and they clearly love what they do. They were both very personable, professional, and explained everything in a way non-plumbers would understand. They were extremely safety conscious, and took great care to not damage anything around the work area. The plumber I use is the best!

Martin was wonderful. The only reason I didn't accept the service was that the part wasn't available because it was so late in the afternoon and the supply stores were closed. It's under warranty for my hot water heater and I needed it done faster. He was wonderful, professional, knowledgeable and charming! The same-day service was great and I'll keep his business card for future use! Patience, the scheduler was excellent. The person was extremely kind and attentive. Great experience! Karen Sutherland

Prompt response for a clogged kitchen sink drain run. Patrick was on time, careful with protecting our home from potential mess and tool damage to flooring, highly professional and an excellent communicator. He was very clear about costs up front, with the caveat that there might be unforeseen issues that could increase said costs. I look forward to our next drain issue:-)

The Drain Guy is top notch. When you need someone to trust these are the guys. Responsive, fast, friendly and reasonably priced. I have referred them to friends and family and they have not been disappointed.

I called 4/8/2021 and got the calling service that dispatched me out to the Matt who returned my call (within an hour), and was very professional over the phone and was able to schedule me in for the next morning 4/9/2021! Patrick came to my house and he was through, and communicated everything very detailed, but in a way I could understand. He also cleaned up after he completed his work! Patrick was professional, friendly and easy to talk to. Thank you, The Drain Guy"! Will be highly recommending you to anyone in need, and also will call again for your services!

The drain cleaning service was better than I expected. The technician identified buildup in the main line and removed it efficiently. They gave tips on keeping drains clear and were careful not to damage the pipes. Reliable team with practical advice.

Drain cleaning was long overdue, and Precision Plumbing made it simple. The technician assessed the blockage, explained the process, and cleared it without any damage to my pipes. They also gave tips for maintaining drains to prevent future clogs. Very efficient and professional service.

I had a shower repair scheduled with Precision Plumbing. The technician evaluated the issue quickly and replaced worn-out components. They tested the water flow and temperature thoroughly, and I felt they genuinely cared about getting it right. Very professional.

We had a clog in our main drain and had water backing up into the first floor and basement. Called John's Sewer and Drain Cleaning for their emergency service and Homero gave us an ETA and arrived promptly and addressed the clog professionally. Great service! Thank you so much; would recommend to anyone in a similar situation!

I just had John’s Sewer & Drain Cleaning out for some maintenance work on my drainage system, and the experience was outstanding. Mike (#312) arrived within a few hours of my call to inspect the main sewer line from my house to the city street sewer. He thoroughly explained their video inspection service and how it takes a close look at the sewer line, keeping an eye out for clogs, cracks in the underground pipes, and tree roots breaking through the pipe. He walked me through the entire process and even provided a USB stick of the video when he was finished. The inspection showed everything was clear, so there was no need for additional cleaning or to pay for any other services, which was something I really appreciated. Mike was genuinely committed to making sure I only paid for services I actually needed. It’s rare to find someone so honest, caring, and focused on helping things run smoothly without unnecessary costs. Their honesty and transparency were truly refreshing. While he was here, he also snaked our bathroom drain, which had been draining very slowly, and that process was quick and pleasant. I highly recommend John’s Sewer & Drain Cleaning and Mike (#312). I fully trust their work ethic and quality, which has made me a customer for life. I'll absolutely call them again for any future drain maintenance or services. No need to look at anyone else, go with John’s Sewer & Drain Cleaning (and ask for Mike #312!)

We had an issue with our septic pipes and John's was great. Aidan came first thing in the next morning and cleared up our issues. He was very nice, quick and cleaned everything as soon as he was done. The service was reasonably priced for the work done and I'm very happy with the service provided.

Our main sewer line had some problems. Cast iron pipes that were originally installed in the house had corroded, and some sections even had bottomed. Axel was sent to assess the situation after we called Drain & Water. The two options were: 1) relining the sewer main line under the concrete slab; and 2) pipe burst the sewer main line under the driveway. Their quote was substantially lower than that of two other plumbers for the same scope. Axel responded to all of our concerns and questions. He was in good contact with us during the entire process. Drain & Water coordinated the underground utility service and handled all permits. The crew came to our house every day to introduce themselves, tell us what they planned to do and give us a schedule of when the drains would be closed due to the work they were doing on the sewer line. They also gave us an estimate for when they could be used again. Every day they cleaned. Give them a call if you've ever needed plumbing or drainage work!

Since 2019, I've been living here and loving it. Amenities - The roof offers stunning views of the National Cathedral and Basilica. It features a solarium that includes Pelatons fire pits grills and a swimming pool. The gym is great for working out. Staff: The front desk staff were amazing. They delivered packages to my hall neighbour when she was ill. Maintenance staff were friendly and helpful. I was able to find my laptop in a public area when I accidentally left it there. Leasing office people are the best. They are knowledgeable about how buildings, leases, and other things work, so they can help you get what you need. Apartments: My apartment has a wall with windows that overlooks the mall. Someone will fix it if something isn't working right. The venues in the neighborhood are excellent. I'm hosting a 930 club pregames (we can check out the line outside my window), running across to Andy's Pizza and Andy's Beer, playing lawn games and tennis at Banneker Park. It's all in one block. There were crime issues (bike thefts, breaks-ins, in the public garage), and the management did everything possible to fix it (changing the locks in the bike storage, adding security guards, and changing how the doors in the garage lock).

This plumbing service has been used twice. I used this plumbing service twice. The first time, it was for a new water tank. And the last job was to repair a leaky pipe. Other plumbers offered me quotes but they seemed to be very expensive. Justin was sent out to give me an estimate and explain my options the very same day I called. The price was significantly lower than other competitors. Both times, they returned the following day and completed the work on time and professionally. Everything went well and there were no surprises. They will be my first call for future plumbing issues.

Used Mr Drain for pro-active main drain cleanout and they were awesome! Very professional and great to work with. Very satisfied and will use them from now on every year. Have had experience with others that were very unreliable and challenging to work with. Mr Drain was the best to deal with in all aspects of the service.

Mr. Drain is a very responsible company. very qualified, nice people caring about their clients. I am very satisfied of the work done in my house and don't hesitate to recommend them for anyone who would like to do work with no surprises.

Was referred to Mr. Drain by my usual plumber as he was too busy. The two technicians showed up in 30 minutes after they contacted me. Both technicians were excellent, and did a great job of explaining what they found when they were cleaning out our blocked line. Even made some recommendations about preventative next steps to take. Would highly recommend to anyone who needs drain services.

My kitchen sink in my new-to-me-but-100-year-old home clogged and my puny manual snake just wasn't powerful enough. I called ABC Plumbing late in the day and Brian asked if this was an emergency or ok to wait until the morning and in the interest of saving some money, I asked for the next day. He wound up having to cut open the waste pipe and found all sorts of things (a whole chicken leg bone, how!?) trapped in the pipe before even reaching the clog. Brian patched everything up and even made a few minor improvements and we're good as we'll get without a full kitchen renovation.

I have never worked with a contractor of any kind more willing to go the extra mile, educate the customer, and respond when needed. ABC is aces.

I’ve been using ABC plumbing for several years now. Brian is extremely knowledgeable and gets the job done quickly and efficiently! Overall a very trustworthy and reliable company. Thank you ABC!

Rhino Rooter did a great job clearing the blockage in my main drain this morning. After breaking up the stubborn blockage, he ran the auger 100ft to the street two more times to make sure all the debris was cleared, then tested it to guarantee the problem was truly solved before he left. David was easy to reach, easy to deal with, showed up when he said he would, and left the area clean when he was done. Best of all, his price was very fair.

THEY ARE THE BEST!!! I had a serious problem with the main drain to my house. They were here first thing in the morning and were able to fix the problem. And it was a huge problem! They were so kind and friendly and I was shocked at how inexpensive it was. Definitely a company you can trust!

David fixed my sink and running toilet tank. He was professional, and did a great job. Everything works now. Thank you, David.

Needed drain cleaning in Cambridge and they did a thorough job. Everything works perfectly now and the service was friendly

I requested same day plumbing in Jamaica Plain and they arrived exactly when promised. Very professional and efficient team

Had a plumbing repair done in Brighton and it was completed quickly and neatly. Really impressed with the quality of work