Expert Drain Cleaning in Cedar Rapids, Iowa

I knew this would come down to a he said she said ordeal because as you can see they've totally twisted what they said and what I said. If you look at other reviews I'm far from being the only one to say what horrible treatment was given by this company. This office doesn't care about customer satisfaction only about their money. Look at the pictures is this how you would expect a company to leave your place? That alone should tell you who is the dishonest person here. Disrespected and lied to by the Davenport office. I was told by Billy there shouldn't be an issue fixing my water heater or my clogged sink. They couldn't fix my water heater and they couldn't fix my sink clog. I was offered a 15% discount for them telling me that the liquid they would use would work immediately but it did nothing. What's worse is they left with my $356 without leaving an invoice or telling me they were leaving. They left filthy horrible smelling water in both my kitchen sinks and left the filthy plunger out on the counter. They dumped the water that backed up in my sinks into my bathroom toilet after stating to dump it out the backdoor leaving black goop on the toilet seat. All this and they believed a 15% discount would compensate me. I was never so disrespected, dissatisfied and lied by any company like this. There promise of customer satisfaction was a joke! This company is a joke and only cares about their money! See the pictures of how they left the sink and the bathroom.

This company went above and beyond the regular call of duty! They have a very reputable reputation for a reason! My father's toilet had a major clog. They came out on a Friday to help out, and now it is working great! The staff were incredibly friendly. I was given an estimate before they did the work. I was very happy with the service and the price and know that I will continue to use them in the future! Thank you so much!!!

Roger was awesome and very helpful. Got my drain running fast and explained everything very thoroughly. I will be going to Benjamin Franklin a plumbing for any future service in Muscatine!

Before he even began working, this person took time to understand and diagnose the issues we we experiencing. He formed a plan, brought in floor coverings, and was very neat. When complete, he had us test different things to ensure drains were cleared and all was working properly. Did a great job in cleaning up work spaces. Cost was reasonable for the 2 and 1/2 hours he was here. Will hire again. Thanks.

Very prompt arrival for blocked drain. Keegan came out and did an excellent job. He went above and beyond to take care of whole issue vs quick fix. Great customer service and pricing was reasonable as well. Never had a bad experience with them over the years, all great!

Had decent service from them for several years but they came out last Friday, 2/13, and snaked the same pipe they had done previously. Every time before it stayed clear for 7 to 8 months. This time it backed up in 3 days. Again not a huge issue, until I called and requested some help with this situation. You would have thought that I had asked for a kidney, first response was not we are willing to check out the problem and see what we can do to help with the problem. Their immediate response was well you will have to pay again, period. Horrible, horrible customer service, I will never recommend roto rooter again for any issue. FYI I called a different plumbing company and they came out and fixed the problem in less than an hour.

I called Phil to snake out a drain line in my laundry room. Same day, he showed up, played with my dog, solved my problem, and gave me a few pointers to prevent further issues. As far as i'm concerned, Phil is the go-to for any drain/sewer issues.

Phil was great! Did a wonderful job fixing the sewer issue and was extremely professional. Would highly recommend him to any friend. I’ll be using him for all my service in the future.

Phil came out the same day I called requesting a service call. He was very friendly and was able to fix the partial clog we had in our washer drain. We previously called a different local service and they did not fix the issue. Now, a few loads in on the washer, we’re no longer seeing any backup in the kitchen sink. I’d highly recommend Phil!

I was so delighted to have meet the Clog Busters team.. They are truly an amazing team.. I am happy to say I would use them for all my Drain Cleaning & Plumbing needs.. They are highly skilled group of guys and they really go above and beyond to make sure I am taken care of.. I just can’t speak highly enough about them.. So if you are having Drain or Plumbing issues try them out.. You will be happy you did… Thanks A lot ClogBusters

Brian, Austin and Anthony did a fabulous job identifying and fixing a drainage problem in our home. Brian came out at 9:30 pm and stayed till 11:30 pm to make sure we were OK for the night. A major repair was needed and scheduled right away for us. Brian did a great job calming our nerves in such a stressful time. Turns out our 40 year old cast iron pipe had decayed and collapsed causing everything to back up into the house. Austin and Anthony did the repair efficiently and with much care to our property. The entire team was knowledgeable, hard working and professional. I highly recommend their services.

Zach and Max showed up on time and quickly identified a clog in my branch line and floor drain. They explained the root cause and resolved the clog efficiently. They explained the quote options without being pushy, then executed the work and provided video footage of the results, giving me confidence in their service. I'd recommend them.

We had a problem with our drain and septic system that we couldn’t get to fix but our septic man told him about us and he called right away and was here that afternoon. Cleaned out our drain within an hour and was very informative about our issue. Was very thorough, careful and had a great sense of humor 🤭 would highly recommend them. Will definitely use them again. Wayne

HOLY COW ... best plumbing service ever used. I was able to get a recommendation from a Contractor friend, to utilize Magic Men. A week ago I had Benjamin Franklin come take a look and they left me with a $400 plus bill, a clogged drain still, and recommendation that I needed to demo finished basement. One hour of Travis's time along with great feedback on how to maintain to reduce future issues. Price was much less. I couldn't be happier with my experience.

Needed my basement drain cleaned as we usually do every few years due to build up. They returned my voicemail message promptly and were able to schedule me in the next morning as I'd hoped. They arrived on time and got right to work. Made sure both the floor and washer drain were running clear. Charge matched the estimate at just under $100. Friendly guys, very pleased, will use again.

Called for an emergency, after hours, service. My sewer line was backing up into my basement. I was given the option of the after hours service or they had a first appointment of the morning available, so o took the appointment. This team was fantastic from the beginning! They called to verify that it was still ok for them to come out, and told me what technician would be coming to my home. They also sent me a picture of the tech along with a little work and personal info about him. John C arrived right on time. Was very nice and did a great job. He was professional and got the job done fast. I would definitely recommend!!!

I am writing to express my sincere appreciation for the outstanding service provided by John and his assistant Henry ( Master Plumbing, Heating &Cooling) during a recent issue with my waterless heater system. I experienced a completely frozen exhaust pipe in the middle of severe weather, and John responded with a level of expertise, professionalism, and dedication that far exceeded my expectations. From the moment he arrived, it was clear that he possessed exceptional technical knowledge. He quickly assessed the situation, explained the problem in clear terms, and laid out a practical plan for resolving it. Throughout the entire process, he worked efficiently, safely, and with remarkable attention to detail. His ability to diagnose the issue so swiftly-and then implement a precise, effective solution-spoke volumes about his experience and skill. What impressed me most was his thoroughness. Not only did he address the frozen exhaust pipe, but he also took the time to inspect the entire system, identify potential vulnerabilities, and offer helpful recommendations to prevent similar issues in the future. His professionalism and willingness to go above and beyond gave me complete confidence that my system was in the best possible hands. Technicians like John and his assistant Henry are rare. His knowledge, work ethic, and customer-focused approach make him an extraordinary asset to Master Plumbing , Heating & Cooling and an absolute pleasure to work with. I wholeheartedly recommend him to anyone in need of reliable and expert service. Ty

A week ago John, from Master Plumbing was out to do our plumbing check up. His only recommendation was that the water heater was over 20 years old and would need replacing because of sediment or rust. His quote was reasonable so we decided to replace it. Today John removed the old unit and replaced it. It was done well, pride in his work evident, there was no mess and thanked me for our business. Great service, fair price - 5 stars!

We had an issue with our basement drain that started to back up suddenly in our personal home. We've heard great things about this company, and reached out to them, to come on short notice. Corey arrived on time, and was professional from start to finish, as we had a hairball that was causing our issue. If you need anything plumbing related, we would recommend you contacting this business. From the staff that took our call, to Corey finishing the job, it was a great experience overall. Thank you for assisting us!

All I needed was a shower fixture repaired/replaced. Although I find the company easy to work with, it is with great cost. I had All Above Plumbing install a filter in kitchen faucet and attempt to repair 2 other faucets a couple of months back. The charge was over $700 and the faucets were not fixed. The filter that I provided was an easy unscrew this and screw in that type of a job. This time I purchased a new Delta shower fixture incase the old Delta couldn't be repaired. The plumber said he had to cut open the sheet rock. He didn't or couldn't repair the old fixture, so in went the new one. I now have a hole in the wall and a shower that works. About 2 hours max and another over $700 bill. I am beginning to think this plumber always bills $700 plus for any job.Even when I supply the parts. I guess they are good, but certainly a plumber could install something on existing pvc that already has shutoff valves for a bit less than $300. Even $300 is too much for such a small job.

COREY did a fantastic job of redoing our basement shower. He was very professional yet personal. We are senior citizens and he was thinking of us and advising grab bars and other safety measures to add. We were very impressed and would highly recommend COREY to do your work for you. We will definitely be calling him in the future if we have another project for him. Thank you Corey.

We had several light fixtures replaced. Have always been pleased with their work we have had done over the years and the spring and fall check up plan they have. The employees they have are always polite, courteous and knowledgeable. The only issue I have is sometimes the price of things, but I guess everything is expensive these days.

I will say I did have a good experience with the company. Office lady was super nice. Booking an appointment was easy. I got some plumbing work done the first time and they were prompt and nice guys. Price was high for the work done. They did a good job and fixed my leak but for the amount it cost it would have been nice to have the proper stuff. Kinda silly I know but my hot and cold aren’t labeled now. I got stainless steel lines and 2 blue shut off valves. No biggy but kind of embarrassing when ya tell people what you paid and don’t even get that. (And yes the original ones were labeled). So plumbing side was fair but expensive but after the electrical estimate I feel I need to tell the plumbing part as well. Yesterday I had an appointment set for some electrical work from 8am-noon. They didn’t show up during that time which no big deal things happen. I called and we set up an afternoon time now of 230 or after. They showed up little before 5. Looked at everything and said no problem to do it and they would have an estimate tomorrow. Got the estimate which seemed extremely high to me considering it’s just adding a 220 outlet in my garage. But I had another company come out for another estimate today and they said the exact same thing they did as for a plan…. Except they came in at half the price! I think they are a solid company but I feel like their electrician really tried to take advantage of me. I can look past the little things but that really irked me. So I can’t say anything bad about the company part but for your own personal protection I would get a couple other quotes before agreeing on anything with these guys. Saved me thousands by getting another quote!

Conner did a great job of figuring out why my shower head wasn’t producing the power needed for a good stream of water to come out. He showed me the part that needed to be replaced. Then purchased it and soon had in place. So happy to have a wonderful shower and for the super quick service.

We cannot say enough good things about Corridor Plumbing. We had a pipe burst that caused water to spill into a basement bedroom, and it was incredibly stressful. Even though the owner was on vacation, he personally called us back, reassured us, and walked us through what to do. He explained that we could safely turn our water back on without risking further damage—which brought immediate peace of mind. They were able to come out that same afternoon, and from start to finish they were outstanding. Professional, knowledgeable, and very fair with pricing. They took the time to clearly explain what had happened, why it happened, and exactly what they were doing to fix it. The work was done efficiently and with great care. We highly recommend Corridor Plumbing. If we ever need plumbing services again, they will be our first call without hesitation.

If you’re looking for a plumber look no further!! I am a contractor in the area and I own several rental properties Bret and his team have helped me with several remodels and have worked on several of my rentals. I have used a bunch of different plumbers in the past but I feel he is the best Plumber in the area!! I highly recommend!

Brett and his team are top notch professionals! I was provided with great service and helpful information about the best possible solution to keep our basement dry after concerns with our current sump pump and back up sump pump system! It is great to know I have trusted people I can call in the future if I run into an issue or have other plumbing needs! Thank you!

JP was dispatched through my Home Warranty... a few times!! AC spring maintenance, AC repair, stoppage in drain line and now probably a water heater!! Chester was so nice, informative, and efficient while installing my new clean out in the line. He even cleaned up the mess from the stoppage that he didn't have to! Chester was also able to identify and warn me of my water heater issue and that is being fixed next through the warranty too. Amanda & Amy in the office were equally kind and followed up quickly as well! Kudos to this company... so much gratitude in a stressful situation!

Dalton did an excellent job. Ran a long snake down the line to clear the blockage. The phone receptionist for the company was kind as well. Mentioned to Dalton that I spent time in the service. He thanked me for my service. Thanks again JP Plumbing.

I've used JP Plumbing ever since I bought my home. They arrive when they say they will and their employees are professional and efficient. They've installed a new water heater and all new toilets since I've been here, plus taken care of smaller issues that have popped up over the years. I will continue to use JP Plumbing for my plumbing needs in the years to come. I recommend them.