Expert Drain Cleaning in Troy, NY

After a very frustrating experience with another plumbing company that spent hours and failed to resolve our washing machine drain clog, Charlie was a breath of fresh air. From the moment he arrived, he was friendly, professional, and took the time to ask thoughtful clarifying questions before starting any work. He clearly explained his diagnostic approach and made sure I was comfortable with each step. Charlie began at the P-trap and verified proper flow by having me flush the toilet, then worked methodically back toward the washing machine standpipe. He used the appropriate equipment, including a drain snake and controlled water testing from the wall connection, and was able to fully clear the clog without causing any flooding or mess. It was obvious he knew exactly what he was doing and approached the job with care and precision. The entire issue was resolved in about an hour, and the price was extremely fair at $250—especially after we had already spent significantly more with no resolution elsewhere. Charlie’s professionalism, technical skill, and respectful communication made a stressful situation much easier. We are incredibly grateful and will absolutely be using this company again in the future. Highly recommend.

Our sewer line was clogged and frozen. We couldn’t run any water, shower or use the bathroom. Made a call this morning to Rotor Matic sewer and drain solutions. A young 24 year old very articulate, knowledgeable and sympathetic young man arrived several hours later and within an hour had solved the problem and we were up and running. The price was very fair and well worth just the advice he provided. His name on the card is Zaden Smith and I have 100% confidence in recommending him and this business !!

I had a partial blockage in my main septic line which started acting up over the weekend. I had the tank pumped which was necessary, but didn’t fix my issue. I called Rotor-Matic on Sunday morning and was quoted an incredibly reasonable price. Zaden, the technician, kept in touch with me by phone as he worked his way to my house; he was courteous, knowledgeable, and took care of my problem in short order. This company is simply the best. These guys work hard and are honest, trustworthy, clean, and just nice people on top off doing great work. These guys are the real deal……

Years ago, I was willing to attempt some of these plumbing tasks myself, but learned quickly hiring a pro to do the work yielded excellent work. We have liked Apex Sewer & Drain Cleaning so much that we recently hired them for a 3rd time and the most recent occurrence resolved issues with a fancy shower and my wife was thrilled with the results! The funny thing is that we had a contractor replace our entire bathroom, but we had more confidence in Apex then the original contractor!

I cannot say enough good things about this plumbing company. They responded immediately and came out to my house at 10 PM, which alone speaks volumes about their commitment to customers. They stayed for over two hours, working diligently and thoroughly to try to diagnose and fix the issue. When it became clear the problem was related to the city sewer, they were incredibly honest and professional—and didn’t even charge me. Even after leaving, they stayed in constant contact with me by phone and text, making sure I knew exactly what to say to the city sewer department. They even sent photos to help explain the situation and continued checking in to make sure everything was resolved and that I was okay. This level of integrity, communication, and genuine care is rare. They went above and beyond in every possible way, and I would recommend them without hesitation to anyone who needs a trustworthy, responsive, and truly compassionate plumbing team.

I needed the main line cleaned out and called Apex at 8:30am. Cody and Brian arrived at the house 40 minutes later. They were pros and had the problem fixed in 30 minutes. Awesome.

Mike is awesome! I called with an issue with the house pipe being clogged and a flood in my basement. He had a busy schedule, but fit me in. He's a life saver! He identified and corrected the issue right away. I highly recommend him.

This guy came highly recommended to us, when we had a major plumbing issue with a clogged pipe. We attempted to call him several times. We called both numbers on the business card we were given several times. The one number we had went right to a voicemail & didn’t identify as a business (we did leave voicemail messages), the second number was the business line, however because the mailbox was full we weren’t able to leave a message. I also, tried to contact him via website. Unfortunately, we were unable to get ahold of this guy and he never returned our calls or messages. Unfortunately, we had to use another company. I feel this is very poor business and would not recommend.

Mike was excellent to deal with. He came the day I called and was personable, price exactly as quoted on the phone and handled the sewer clog efficiently. I would use his service again in a heartbeat.

The Technician showed up withing 30 minutes of my call and was very professional in dealing with our problem. I would Highly recommend Drain-o Matic for any plumbing needs

Drain-O-Matic just cleared our main drain/trap in our house in Colonie NY. It was a good experience. They were able to schedule for same day, just a couple hours wait, gave a nice/narrow 2 hour time window, and communicated when they were on their way.

Aidan was a great help came to unclog my pipes in less than a hour and very great customer experience

Bill is a reliable, licensed, and experienced professional. He returned my call for help immediately, instantly setting up a time to assess my plumbing problem. He arrived on time the scheduled date, was polite, considerate, and worked efficiently to unclog my kitchen sink.....all for a reasonable price. . I recommend this plummer 110%. You can't go wrong if you hire him.

Last week is the second time I've had Bill do plumbing work at my house. It's an old house and he is the man for the job! He scheduled the work at a time that was convenient for me. He was right on time. Did an excellent job the first time. We even talked about some future work I'd like to have done. As always, very polite, and considerate of my home and pets. My new modern bathroom sink looks great!

Bill replaced our hot water heater after a leak on a Sunday. Answered my call Sunday morning and by mid-afternoon our new hot water heater was installed for a great price. Give Bill a call for any plumbing needs - you won't regret it.

Oscar and Jesus saved the day in an emergency situation and I'm so grateful! We only have 1 bathroom and our main was severely backed up. They arrived promptly within 90 minutes, worked diligently, told me everything they were doing and even had a high powered snake to do the job. The price was definitely a bargain, $200 cheaper than other quotes. I needed emergency service and got that plus more. I highly recommend Bargain plumbing and heating. You will be so happy you chose them.

We use Bargain Plumbing for all of our plumbing needs. Running a large commercial building, Eddy and Kush are our one and only call for any/all plumbing needs. Fast service, always answers the phone, and very respectful. I've worked with a lot of plumbers over the years and Bargain Plumbing is above them all. Eddy & Kush take pride in their work and will always do it the right way. Don't hesitate calling Bargain Plumbing, you won't be disappointed.

I had a generator tech come out and he was great very efficient personable and was able to explain everything in a way anyone could understand matt Simon is absolutely fantastic and I hope everyone can have a tech like that.

I called with a non-urgent project because my basement toilet was not working well. It was very easy to schedule an appointment within days. The day of the appointment they gave me plenty of notice the prior job may run late which was greatly appreciated. Zach arrived and did lots of snaking, a camera review of the drain, unclogged my garage drain, swapped out a toilet for me. All in a really short span of time. The man is like a machine! He explained everything to me in an easy to understand way. He showed me some things of interest as he worked which was great because it’s a new to me house and there were a few things I didn’t know and some I thought I knew! Zach was courteous and professional and a really hard worker. Ultimately he thought my toilet issue may be a collapsed pipe. The cost of his work was very reasonable and they sent an easy to pay e-invoice where they accept Apple and Google pay and credit or debit cards. Overall I’m really happy with Zach, and Easton Dylan. I’d 100% recommend them and use them again if I ever have the need.

I would highly recommend services from Easton Dylan Sewer & Drain. From start to finish the team was fast with their response, professional, and Zack was great! Informative, and worked very hard to resolve my issues with blockage in the main line. Trustworthy folks, you won't be disappointed. Thank you!

The service I received was outstanding. They were punctual as promised. Technician was extremely friendly and informative as to what he was doing and why, as well as maintaining a clean area in the area he was working in and working on, my toilet, which was important to me. Cost was fair and the issues was solved. He went the extra measures to make sure it was. I could not of asked for better.

First off, I never leave negative reviews but I feel compelled to this time. I called Benjamin Franklin because whenever I used my kitchen sink, it was backing up into my downstairs bathroom. I was able to get someone out the same day which is great. However it went downhill when the tech arrived. He came in and I described the situation to him and informed him what was happening. He looked around with his flashlight and then proceeded to tell me he was really busy and didn’t have time to take care of my issue. In fact he never even took a single tool off the truck. He didn’t even attempt to fix anything. The only thing that came off the truck was the tablet when it was time to pay $215. He then proceeded to tell me that he wouldn’t be able to come back out for 3-4 weeks to even attempt a fix. He also told me that if I need to do dishes, I should just use my bathtub. Maybe I had a bad tech, but I will NEVER be using this company again. I would leave 0 stars if I could. I DO NOT recommend to anyone.

After having our valve in our bathroom, fail and spray, at least 50 gallons of water in our upstairs bathroom, which sunk into our basement with our finished bar we couldn’t have been more happy with this company and their responsiveness to our emergency at 7:30 at night! Mike was amazing and was able to fix our valve enough to turn our water back on! Thank you for wonderful service, responsiveness, and professional work ethic, and dealing with our matter in a more than timely fashion considering that we couldn’t make the water totally stop after turning off our main valve. We are grateful!

I have owned this property for almost 2 years. I’ve tried desperately to get a company to come out and replace the stairs. Then I came across Benjamin Franklin plumbing of Albany. And my goodness. They did an amazing job. And the service is really why I am a fan because they were quick and efficient. I called them to do plumbing work. And I brought up the stairs and within 2 weeks… new stairs. Can’t beat that kind of service. And no matter what you think of the picture below, the stairs are stable and amazing. I’ll paint the stairs and it’ll look amazing. Update: they are doing FANTASTIC WORK ON THE BATHROOMS AS WE SPEAK. Super happy!

Trinity Plumbing And Drains Inc. recently completed a toilet installation at my house and I had a really positive experience. The technician removed the old toilet carefully and installed the new one perfectly without any issues. Everything was sealed properly and they tested the flushing system multiple times to ensure it worked correctly. The plumber was friendly, respectful, and answered all my questions during the visit. I would definitely use their services again in the future.

Installed a full-house water softener system. Reliable as always. Gave an estimate, made an appointment, brought all the equipment, installed it, cleaned up and left. No drama. Very efficient.

HONEST! HARD WORKING! CLEAN! MOST OF ALL KNOWS WHAT THEY ARE DOING. I TRUST THEM and You can too

Left a message and got a call back within 5 minutes from Tammy... She scheduled a tech to come to my home an hour later ( 4pm - 7pm window ) Bill got there 4:20 and cleared a main drain clog and was done within an hour...... I am very impressed with the quick and professional service they provided. Bill is extremely knowledgeable and helpful. I highly recommend this company Thanks J. Ryan

Hired Tim from Rooter Man to perform a non-emergency repair of my bathtub drain. He did an excellent job and was very transparent about what was needed for the repair. He even offered suggestions about what parts I could purchase myself to save some money. I'll definitely use Rooter Man in the future if I have more plumbing needs.

We called on a Thursday afternoon to have our sewer line cleaned out. We have a home warranty and after a diagnosis, we would call the warranty company and they would give rooterman the diagnosis and price for the repair. We would pay it and get reimbursed by the warranty company. Tammy at rooterman was reluctant to send someone but scheduled us for noon to three for the next day. The next morning Tammy called us and said they were busy and would only send someone if we agreed to have the repair done regardless of whether the warranty company covered it or now. Then she changed the time to 2 to 5. I said ," so you're saying between noon and 5 and you will only come if we agree to have the work done after the estimate regardless. We are going to cancel because we dont feel you want our business and we will find another business that will help us"