Expert Drain Cleaning in Boise City, Idaho

I called Master Plumbing for back-up problems I was having in the master bedroom shower and toilet. The service technician, Adam, was very polite and professional. He was on-time and did a thorough job scoping the pipes with a camera and finding the source of the problem. He recommended replacing the toilet, which was a low-end brand subject to clogging and flushing problems. I've had so many problems with the plumbing in my house that I decided to go ahead with the replacement. The new toilet is a "higher-end" brand and has been working great. Adam was terrific in emailing the video of the piping underneath my house. He also explained everything he was doing and answered all of my questions. My only note - Master Plumbing is not the least expensive plumber in the area. They are more expensive than the previous plumber I used, but Adam did a great job!

Had an issue develop on a Fridat evening (of course) and was able to get in touch with Master Plumbing first thing Saturday when they opened. Thankfully they were able to get someone out to my place in a matter of hours. John C showed up and after a few minutes of describing what was going on he started diagnosing from the septic clean out. Ultimately he dug up the front cover to the septic tank and found plant roots under the cover and stopping up the input. A few minutes later everything was clear and flowing normally. He also took the time to answer questions about our drain field as well as the hot water heater. Overall a fantastic experience with answers to help prevent future issues. Well done John!

Jon Crockett was amazing! He was very knowledgeable and professional. He assessed the leak, repaired it quickly, and took the time to listen to my other concerns, and offered options for me to consider. I recommend Master Plumbing, the entire team, provides great customer service!

Dave's Drain Service was recommended to me by a neighbor when I had an issue with my sewer backing up. I thought I knew what needed to be done to fix this and asked three different plumbers for an estimate. Dave was one of the lowest, but he was the only one to also include in his estimate to fully investigate the lines and make sure the issue was where I thought it was. It turned out there was a larger problem and Dave's ultimate repair took care of all of this for a very reasonable price. Dave and his son are plumbers who want to make sure they take care of whatever the problem is, not just to make a quick buck by rooting out a clog only to have the problem re-occur over and over. Thanks for very good service at a fair price.

We recently had the pleasure of working with Dave, and I can't recommend him enough. Not only did he help us troubleshoot a stubborn drain clog, but he also took the time to map out our entire plumbing system. Dave went above and beyond by coming up with a comprehensive plan to replace a bad section of pipe when the time comes. What really sets Dave apart is his genuine investment in helping his customers. He takes ownership of the job and is truly dedicated to ensuring everything is done right. Finding a plumber like Dave, who is both highly skilled and genuinely cares about the people he works with, is a rare gem. We are so grateful for his expertise and commitment!

Dave was fantastic. Called him one evening for a slow draining tub and he was there the next morning and quickly got it sorted out at a very fair price. We just bought our home, while he was there he did a very thorough inspection and it was obvious he knew the ins and outs of a variety of plumbing challenges and how to address them. He quoted me very fair estimates. Highly recommend.

Despite it being the weekend, Gary immediately responded to our call for help with a clogged drain. This is the third time we have needed him, and each time he has promptly fixed our various issues. His prices are reasonable, and his service is amazing. We feel so very fortunate to have him as our friendly and reliable plumber. Thank you, Gary!

Gary is amazing! We had an issue with our Dishwasher retaining water not draining properly. Called Gary he was out two days later fixed it for a fair price. Highly recommend

Gary The Plumber is hands-down the greatest plumbing service I’ve ever used – and I’ve dealt with a few in Boise! He responded to my call super fast, even for what turned out to be a simple bathroom faucet leak. We connected right away over text, swapping photos of the issue, and he took the time to research my exact faucet model, track down the part, and offer to come out on a Sunday to fix it. No upcharges, just a fair, awesome price for quick, professional work. But what really sets Gary apart is the guy himself – he’s hilarious, down-to-earth, and we ended up chatting about all kinds of stuff, including some killer barbecue tips that I’m definitely trying next weekend. He turned a annoying leak into a genuinely fun experience. I’ll be calling Gary for every plumbing need from now on. If you’re in Boise and need a plumber you can trust, who’s reliable, skilled, and actually enjoyable to work with - five stars, no question, he is your guy! Best service provider decision I’ve made here yet! Highly recommend!

We have had multiple issues with our sewer drain, and Cloverdale has always been there to help us. They are prompt and provide great service. Maira has always been great to work with. Great company with amazing staff.

I don’t know much about plumbing, but Proline Plumbing made everything so easy for me! My water heater wasn’t working, and they were so sweet and patient explaining what was going on in simple terms I could actually understand. They were professional, efficient, and really good at what they do. Everything was explained clearly and the whole process was stress-free. I really appreciated how kind and professional they were. I’ll definitely be recommending them to my friends and would 100% call them again if I ever need help!

Proline provided exemplary service. Technicians were professional, timely, and very knowledgeable in diagnosing and resolving water heater issues. I greatly appreciate Adam taking the time to explain, in detail, issue diagnostics and associated costs to remedy the problem. I will definitely be using Proline for all future services!

We had Anthony Vargas come to our house to empty our septic system. Could not have been happier with the service. Anthony was extremely professional and thorough, letting us know the condition of our system and providing advice on how to keep things in top shape going forward. I would DEFINITELY recommend these guys!

We have worked with Master Plumbing for a couple of years and through buying an older home, there have a few unexpected critical needs that they have helped with and this time was no different. We had an emergency leak in our ceiling that could not be traced and appeared to drip through recessed lighting only. Not only did they calmly assure us on the phone that someone would arrive soon, our plumbing technician Jim (Colburn) arrived within an hour, upbeat, positive and very focused on figuring out what the leak could be from. We were very impressed with how he treated it with care as if this was his own home and took it very seriously and efficient with great kindness. We just have to mention that Jim also took the time to explain what everything meant and helped us feel at ease that are home would be okay and not in any great danger or further damage while sharing knowledge with us about other potential issues in our home to prepare for the future. We really appreciate you Jim! Thank you.

My water heater was leaking and Jeff came right over. He explained the process clearly and reviewed the components needed to complete the job. The whole process was very efficient, and Jeff was easy to talk with throughout. What really stood out was the value—true value isn’t just what a company says on their website, it’s how the customer feels at the end of the project. Jeff delivered on every expectation, and I couldn’t be more satisfied. A great experience from start to finish.I will be requesting Jeff on my plumbing needs in the future.

Kyle at Master Plumbing is fantastic. He was sent out today to do the final part of a water repair incident caught two months ago also by Master Plumbing. Not only was Kyle prompt and on time, he gave me a heads up when he was on the way. I asked for a little extra to be done while he was here (replacing a shark bite fitting another company installed) and without hesitation he made a trip to the store and got the exact pieces i was needing. The work he did was spot on. Both my water heater and softener have been reinstalled on the platform they originally were on. With the leak, I ended up buying a new water softener and Kyle helped transfer some of the top layer of salt to the new unit from the old one until i can pick up more salt. He did a great job also securing the drain lines for the Water softener and Heater. I am also able to actually reach my main water shut off valve behind the unit now with the placement he did for the units. He also was able to take my old water softener to dispose of. Thank you again Master Plumbing and Kyle, I will be using your services again in the future!

Kyle V came to our Boise rental to check out a leaking water heater. He called me with the issue, gave me my options, and quickly completed the work I chose to have done. My tenant was pleased with Kyle's work ethic and his professionalism. I would definitely call Master Plumber again!

Steve came over, was professional, caring, and addressed all issues and concerns. This was an emergency call out on Sunday and he was at the house within the hour and had us fixed up within an hour. Their pricing was up front and transparent and he explained what was needed with pictures before doing the work. I would highly recommend him and Master Rooter for all plumbing repairs. Thanks Steve!

Matt did a great job installing a new plumbing pipe vent. We had a terrible sewer gas smell in the attic and could not figure out why. Matt took the time to listen to the steps we had taken to resolve the problem without success. Matt located the problem, which was the builder only stubbed the vent pipe into the attic rather than out the roof. Matt completed repairs on the same day and now the sewer smell is gone.

SUMMARY: Excellent folks - truly professional and trustworthy. I wholeheartedly recommend! DETAILS: I was in the market for a water heater. I am not a plumber so I headed to a big box store. They sent a plumber for a recommendation that was astronomically high - so I called Cloverdale to avoid being ripped off. Justin, the owner, was kind enough to talk through my options on tanks and install. He spent a great deal of time working with me and making sure I understood my choices. He never rushed me and treated me respectfully. He gave me a fair quote (MUCH MUCH more reasonable than the first bid!). And he steered me towards a tank brand I am comfortable with (very happy he talked me out of my first uneducated choice). He sent two professional and kind young men who worked diligently. They were very respectful of my property, time, and also answered my myriad questions. They were timely, clean, and professional. You can tell they moved with a practiced and professional hand. I would name them here, but I want to respect their privacy - but these guys are fantastic plumbers!! The tank is great, improved, and working well. They gave me straight tips on operation and maintenance. And the lady who set up the appointment was very courteous, kind, and welcoming. All phases of my experience with this company was a delight. But importantly, too, they were very honest with the pricing. It was fair and honest. It was an exceptional value for such a good experience. Also, I live remotely. I appreciate that they were willing to come up to where I live to do work. I live south of Idaho City - it is much appreciated that they were willing to come out. Couldn't be happier with these fine folks. I suggest you give this strong and established local business a try - I recommend them wholeheartedly and without reservation.

Cloverdale plumbing came the same day I called sent a highly professional and knowledgeable technician. He quoted me a price $1000 less than a previously called plumbing company. Riley Explained everything he would be doing and why it was necessary. Asked if I had any questions and he was extremely professional. He installed my water heater with a few hours and it was perfect. The service and price were outstanding. I am so glad I called for a second estimate. The savings were incredible. I highly recommend Cloverdale plumbing for any job you may have.

Five Star Service Proa helped me within an incredible ADA compliant wet bath. They also helped me alter another half bath in my home. They did an incredible job.

I’ve never had a better experience with a plumbing company than I did with Five Star Service Pros. My project was extensive. Veolia contacted me to let me know my water usage was averaging 500 gallons a day more than my neighbors. It turned out the issue was a leak in my main service line—a repair not covered by insurance or Veolia. Knowing this, I was incredibly anxious, especially after past experiences with plumbers who were either rude, pushy with upsells (trying to sell me “memberships” like it was pest control), or downright dishonest. One company even charged me almost $4,000 for a job that should’ve cost around $500. Given how serious this new leak was, I was terrified the repair could cost upwards of $20,000. I spent months researching the issue and trying to get an idea of average costs. My uncle—though not a plumber—has done this kind of work before. He’s a retired carpenter, landscaper, and appliance repairman, and he advised me to just replace the line since it was galvanized and over 60 years old. Still, I wasn’t comfortable with any of the companies I found online because of so many poor reviews. So I turned to AI—specifically ChatGPT—and explained my whole situation. Even AI warned that the costs could be high, and I shared my fears about trusting plumbers again after being burned. That’s when ChatGPT recommended Five Star Service Pros. To top it off, I posted in a local Facebook group asking for recommendations. My cousin mentioned the same company and said I wouldn’t regret calling them. She also mentioned Ray, the owner, and how great he was. That confirmed for me that I was on the right track. I visited their website and scheduled a callback. It was a Saturday, and within two minutes, Ray called me personally. He was in Mountain Home and offered to drive all the way to Boise (45 minutes) just to take a look. That alone impressed me. Once Ray arrived, he thoroughly inspected everything—from my yard to my basement. My main service line goes six feet down, under a concrete porch and stairs. It’s not a simple setup. But Ray didn’t flinch. He came inside, traced my pipes, and came up with a solid plan. His team capped off the old galvanized line and installed a new line across my backyard, entering the basement from the opposite side of the house. They even installed a new, easy-to-access shutoff valve. Despite having to trench the yard, they were extremely careful and respectful of my property. They repaired damaged parts of my sprinkler system, and even removed a huge tree stump—at no additional charge—just because they had the equipment to do it. This was the best service I’ve ever had from any company, hands down. Thank you so much, Ray, Luke, and the rest of the crew who spent two tough days in my yard. You are all deeply appreciated. To anyone reading this: don’t hesitate. If you need plumbing work done, call Ray and his team. They are true professionals who live up to the name Five Star Service Pros—they go above and beyond (and yes, below, if digging’s involved!).

I was impressed with Five Star's professionalism. Right when they arrived at our house, I was confident in their work ethic and knowledge. They worked hard and efficiently to repair our line. I did not get the sense that they were trying to overcharge for extra, unnecessary repair work.

Water started pooling around the base of our toilet and I immediately got worried about damage to the floor. The plumbing crew came out, removed the toilet, replaced the old wax seal and reinstalled it carefully. They tested it multiple times, ensuring there were no leaks. The toilet flushes perfectly now and the floor is completely dry. Their attention to detail was impressive.

My toilet kept running after every flush, which was very frustrating. The faulty internal valve was replaced and the entire flushing system was checked. Now it operates quietly and efficiently and I no longer have to worry about wasting water.

We noticed water pooling near the sink cabinet. The technician inspected the pipes carefully. The leak was repaired without delay. The area is now completely dry.

Finding a reliable plumber can be a challenge, but after the recent sump pump installation, I am thoroughly impressed. The technician arrived promptly, demonstrating expertise and efficiency throughout the process. Within an hour, everything was up and running smoothly. Their professionalism and attention to detail have given me peace of mind for future rainy days.

Tackling a persistent kitchen faucet leak had become a weekend ritual until a skilled plumber came to the rescue. Arriving promptly, they diagnosed the issue quickly and had it fixed in under an hour. Their expertise was evident as they efficiently swapped out faulty components. The entire process was smooth, and the attention to detail left me impressed. Now, everything flows perfectly, and I couldn’t be happier.

From start to finish, professionalism shone through during our water heater installation. The job was completed efficiently in under an hour, and their expertise truly impressed me. Highly recommended!