Expert Drain Cleaning in Charlottesville, VA

Absolute Plumbing inspected our septic system within minutes of calling them on a Saturday evening due to our septic alarm going off. They cleaned our aerator which was clogged up and even waived the service fee. We will definitely be using Absolute Plumbing for all of our septic servicing!

I go down to the basement and notice that it is very wet down there but no puddles. Next child is now in the shower and I am watching water come up out of the basement drain - my septic is over flowing. I called a rooter company and they came out, dug up my front yard and pumped my tank, filled the hole and went no further with any kind of diagnostic before telling me that my entire system needs replaced and it was going to be in the $20k range. My yard was left a hot mess after they were done, requiring a weekend to level the area and lay seed and straw - I needed a second opinion. Absolute Plumbing came out and, unlike the other company, they actually took the time to inspect my system to discover that my distribution tank was sludged up and not allowing flow into the drain field. They dug up and replaced the distribution tank (because it was also breaking down) and confirmed my drain field was fine. They even let me see the finished work after the tank was installed. During the whole process they demonstrated that they were there to do the job right. They were professional and communicated with me throughout the entirety of the job. Once they were complete they made sure that my yard was in good order, the dirt was packed down nicely, my driveway swept clean and they even put down seed and straw. God forbid I have any more issues in the future, but I will be a returning customer should that be the case.

I called Absolute on the recommendation of my real estate agent to get a septic tank pumping and inspection. The tank had not been pumped in a long time, so there was a sludge buildup on the bottom, but they took the necessary time to backwash and to loosen and remove all the sludge and to clean out the tank properly. The cost was quite reasonable.

THE BEST plumbing company in the area! Trey (the owner) and his team were absolutely outstanding. Punctual, knowledgeable, honest, and friendly - Trey went so far above and beyond the call of duty for me to ensure everything was done correctly. We recently purchased an older "flipped" home, and what started out as what we thought was a simple clogged drain line to our septic tank unfortunately turned out to be a discovery that our drain line was incorrectly installed by the previous owner/flipper (insufficient slope from the house to the septic, coupled with improper base underneath the pipe for solid foundation, led to numerous bellies in our line). Trey and his team identified the issue, and were able to promptly (and properly) install a new drain line to our septic. Trey is not just a plumber, he is a miracle worker who goes far above and beyond the minimum service to ensure (1) the job is done right, and (2) the customer is 100% satisfied. If, you're reading this Trey, thank you again! You have a customer for life, and I'm telling everyone about you. Happy to have met you!

If I could I would give this company MORE than 5 stars!! Trey has been AMAZING!! He is helped us out of a bind twice now!! Their work is phenomenal, customer service and care EVEN BETTER!! Highly Highly recommend these guys!!

Recently had two Kohler bathroom faucets replaced, and they did a fantastic job. I highly recommend them for any plumbing issues.

6am, we woke up to a burst Quest pipe in the office of our historic home (plaster ceiling, walls). We hired Rogers Plumbing to replace all of the lines throughout the home with PEX. During the process, Dave checked in with us so we knew what was happening and what to expect along the way. Since then, we have had Dave replace three toilets in our home, fix the kitchen sink, and replace a drain pipe that rusted out under the floorboards of our kitchen. Attached are a few photos that show the flooding when the Quest pipe broke in the office and the completed look of the project as well as a few valves Dave installed so we could quickly shut off the water to our home if we ever need to in the future. For anyone that appreciates a job completed correctly, on time, and with clear communication, you would be lucky to hire Rogers Plumbing. Highly recommend. A+

GREAT! Rogers Plumbing is great. An independent plumber, not a big corporation; I like that and try to support independent businesses when possible. And Dave was terrific. Arrived on time, had all the parts needed in his truck, took care of the flushing mechanism problem in a heartbeat, and his fee was super reasonable. Perfect! 5 stars!

Dave is the best plumber I've ever worked with. He did a complete re-plumbing of my old house. He showed up for a consultation, provided me a fair written estimate, scheduled the job, and then showed up to do it. This alone is worthy of 5 stars in today's world, but there's more. Dave is courteous, diligent, communicative, timely and very competent. It was a pleasure watching him tear my house apart (normally an unnerving event) and upgrading the entire plumbing and waste systems. I would recommend Dave for any major plumbing job and would gladly hire him again.

The VBS team came to our rescue when we had a non-working septic assist pump. If you’re looking for prompt, courtesy, and thorough service this company is for you. Had us up and running with a new and improved pump and even went the extra mile to make sure everything was tested and cleaned up. Can’t recommend VBS any more highly.

I was very pleased with the service I received from VPS. I would recommend them and use them again in the future . Thank you foryour prompt and reliable service.

Our tankless water heater sprang a leak in January and Virginia Plumbing Systems came to our rescue after three other companies faltered. The owner went the extra mile to find a replacement and get it installed as soon as possible. He was sympathetic to our plight and came to personally assist his technician in completing the installation on Friday afternoon so we would have hot water before the weekend.

Over the past couple of years, I have engaged Roto-Rooter on four separate occasions, during which they replaced both the sump pump and the control box. During the most recent service, I was advised by their technicians to contact an electrician to address electrical issues related to the septic system. Upon doing so, my electrician was informed by Roto-Rooter that the pump installed was a 220-volt pump and had been wired incorrectly. However, after further investigation, my electrician determined that the pump was actually a 110-volt pump. This miscommunication could have destroyed the pump, and I would have been expected to replace it at my own expense. To ensure proper wiring, I repeatedly requested the make and model of the pump — a unit I purchased and own. Roto-Rooter refused to provide this information, and I was never given any documentation regarding the pump or control box they installed. As a result of their refusal, I was left without a functioning septic system for over a week. Furthermore, Roto-Rooter threatened to void my warranty if my electrician touched any part of the system. Ultimately, my electrician had to physically remove the pump from the septic tank to obtain the model number and ensure proper wiring. I find it unacceptable that Roto-Rooter withheld critical product information and failed to cooperate in resolving a serious issue affecting my home: * Withholding product documentation for items installed in a customer’s home * Refusing to collaborate with licensed professionals to resolve service issues * Threatening to void warranties under unreasonable circumstances

We had an emergency drain issue late on a Saturday afternoon and reached out to four different companies. Roto-Rooter was the only one able to respond promptly—arriving just 45 minutes after our 4:30 PM call. Brooks, our technician, quickly resolved the immediate problem and even uncovered some underlying issues we hadn’t been aware of. Fast, efficient, and thorough service when we needed it most.

I have used Roto Rooter on numerous occasions for my rental property and the service has always been excellent. The appointments are scheduled quickly and Will showed up on time. Will is also very knowledgeable and does a great job of explaining the problem. He has replaced a water heater, repaired a leaking shower valve, fixed our well pressure tank and changed out our water filters. If I have a plumbing issue, Roto Rooter is who I will call. I know some reviews mention price, but you get what you pay for. The quick and accurate service is valuable, and I think their pricing is very reasonable. Highly recommend Roto Rooter.

Our HVAC system went out on the coldest day of the year following a snowstorm. The customer service associate at The Otter Guys was very friendly and helpful. Due to the weather, the best projection was two days. She kept in contact with me and was able to schedule Andrew to assess our system. Andrew was very professional and walked me through the issue. Due to the extent of the repair, we decided to purchase a new system. Andrew presented multiple options and worked with us to stay our price range. Great first impression!

Nathan was very friendly and helpful explaining with a Picture recap on his Tablet of everything he tested. The office customer service was friendly and helpful setting up the appointment and they had no problem getting me on the schedule one day out.

Called the otter guys to get an estimate on duct cleaning. While scheduling, also set up a maintenance schedule for our business for the future. The free estimate for the duct cleaning was scheduled for the next day. Kenny and Caleb were AWESOME! While they were at the office, I expressed a smell that was coming from one of our closets. Not only did they find it was coming from insulation behind our HVAC unit, they removed it! They were only supposed to be here for the estimate. Pricing for the maintenance schedule is very reasonable! We will be using Otter Guys for any of our plumbing and HVAC needs! Highly recommend!

I had a wonderful experience with Robertson electric. Willy was my technician. I was looking for a level 2 EV charger installation, more specifically a 14-50 plug for the charger. He helped with the estimate, he was flexible when my plans changed (the plug moving to the side of the house). He was lightning fast today! Also he helped me unpack and put together the charger (I had left it in the box). I am so wowed by this lovely experience.

Replacement of my 16 yo electric tank hot water heater by Joel and Willie today. They were kind, professional, thoughtful and demonstrated consistent respect and care for my home. Both seemed to be very knowledgeable and experienced. I was impressed with Robertson Electric for my hot water heater replacement. I will use them again. Thank you again to Joel and Willie, the plumbers who provided outstanding service to us today.

I highly recommend Robertson Electric. The staff is reliable & very friendly, quick to respond & extremely knowledgeable. Their prices are fair, their patience endless. I trust them with all of my Electric and plumbing needs, as do my neighbors. ~a very satisfied jcustomer

My experience with Fitch was seamless, from the office staff communication to my technician Brian’s thoroughness and professionalism. He uncovered an issue, ensured my system was under warranty, and explained next steps. Prices are fair, and I feel confident the job will be done well. I recommend!

Fitch has been great. They did a big plumbing job for me. They did an excellent job!! Larry serviced my gas furnace and replaced a part. They are professional, caring and Larry is wonderful!! Knows what he's doing, and very pleasant. Even put booties on to come in the house. Can't say enough good about Fitch and Larry!

Huge thanks to Liam at Fitch Services for outstanding emergency electrical help. He walked me through the issue over the phone and helped me handle the situation safely right away. Professional, knowledgeable, and incredibly reassuring. If you need electrical help, ask for Liam at Fitch top-notch service!

KevinG was very personable even though my 2 frenchies bombarded him with the need of pats when he first arrived 🫠 Was showing connection by talking to me about his dog (which made things less awkward when you have someone you don’t personally know inside your home). Was respectful by wearing booties (tons of snow out there) and walked me through the things he was doing with doing the inspection of my HVAC system. On top of that, was efficient so he was in and out in a timely manner which meant I didn’t have to wait around all day. Yay Kevin! Also, had JasonH doing my electrical inspection and again- so accommodating with my questions. He also brought treats for my dogs! He was very knowledgeable and did some upgrades to make sure this solo lady didn’t have to worry about my electrical going on the fritz. He was also wearing booties to protect my floors and was efficient in what needed to be done so I didn’t have to be in my house waiting around all day. He also talked to me about animals and was very outgoing/ personable. Yay Jason! Also- Michael & Son being so awesome to have both systems serviced at the same time! I have a hectic, busy schedule so doing them simultaneously was such a win for me!

Michael & Sons is easy to deal with, professional, courteous. Our electrician, Jason Hall, is simply amazing! He worked quickly and efficiently, flowing from one task to the next. Jason was polite, professional, and friendly as well as extremely knowledgeable. I will be using Michael & Sons for my future plumbing and electrical needs.

Russell, our technician came on time, analyzed the control panel and he understood really fast what he needed to do in order to install the interlock for the generator. He was very friendly and polite, it took him one hour and 10 minutes approx. to complete the job.We haven’t try it yet, but I’m sure it will work well. Definitely recommend using Michael & Son they are extremely professional. Definitely we will use their services another time.

We had a great first experience with Just Better Home Services. We called for an electrical issue in our home and service was prompt (we were also given the option to get a tech out asap for a small additional fee). The company is transparent, up front, and fair with pricing. Our technician, Michael, was awesome. He took time to listen to our issues and explain what he was doing. He was professional and personable and wasted no time fixing our issue. We will definitely be using Just Better Home Services for any future issues and we will be requesting Michael.

First experience with Just Better Home Services and was extremely pleased with Michaels professionalism and He was prepared with parts needed..courteous... efficient...and he shared info about the plumbing repairs. Fair pricing for parts and emergency call fees. Highly recommend them for any home repairs... electric, plumbing etc repairs.

Lee got my burst pipes fixed in a quick and timely manner, was professional and friendly, and I feel confident that the issue was fully resolved. He tested everything that needed checking related to the issue and also gave me some estimates for other things he recommended my old house needs. I’m happy with the service and would use Just Better again in the future.