Expert Drain Cleaning in Waterbury, Connecticut

Our main drain, which only the kitchen sink flows into and all others go straight to the sewer stack, was clogged. We've called on AR to do this once before - with no issue. Unfortunately this last time they jetted the clog, with no water containment apparatus set up, flooding and destroying our kitchen, dining and living area to the amount of $70K-$80K in damage. Worse, they've have listed us as "persona non grata" stating I was rude to them when I asked "You're really gonna bill me for the work you did?" I'm a reasonable person, have worked in the trades in the past, I know what can happen and go wrong AND we learn from those mistakes. BUT you never accuse the customer of wrong doing, when you've damaged THEIR home. People, if companies DO NOT take responsibility for the work - both good and poor - you shouldn't trust them to do any work. AR you don't need to respond, the insurance company has you down as the cause of damage.

I had water coming out of a floor drain due to a clog. We called American Rooter and they came out within the hour. Our technician Khay was amazing. He was able to quickly remove what was causing the clog. Thank you so much Khay for your amazing quick service. I definitely recommend!

Joseph Spielman from American Rooter was fantastic. He arrived quickly, was friendly and professional, very patient and immediately put me at ease. He clearly explained what he was doing, reassured me that the issue wasn’t serious, and gave helpful advice on what to watch for in the future. Efficient, knowledgeable, and easy to talk to. Highly recommend!

I noticed the upstairs shower was leaking into the lower level of the house around 8pm one night.. Of course, I freak out. Who can I call at 8pm!!?!? So im googling 24 hour plumbers in my area and notice daffodil. I had called them a few months ago to unclog a kitchen drain. I remember them being super nice. So I call. Its past 8pm at this point, The office person picks right up and scheduled me for the next morning! I thought for sure id have to wait a day or two since it wasnt an emergency! Nope! They got me in the very next morning!!!! The plumber, Mike, got to my house in the time window the office game me. He was the nicest man. We actually had a lot of fun chatting while he was at my house. He was personable and understanding. He identified where the leak was coming from and gave me multiple options and price points for the services that would need to be done. He was able to do it all that same day! This guy is a LEGEND!!!!! Cutting dry wall, removing corroded pipes from the 1970s, replacing all the shower fixtures and even swept up the dust with a broom for me!!! Seriously, what plumber even does that!? 🤣❤️ It was the least emotionally invasive plumber experience ive ever had. It just felt like I had a long time family friend helping out upstairs! 20/10! 100% recommend! Mike is THE BEST! the price for everything was extremely reasonable as well! Ill honestly only ever call Daffodil from now on!

So appreciative of the prompt above and beyond care and service we received from Mike M and Daffodil Plumbing associates. We live out of state and were trying to assist a family member in CT who had no water for several days due to frozen pipes. This coincided with a huge winter snow storm and sub-zero temperatures where outdoor work was required. Starting with my initial inquiry everyone I spoke with listened well and were very kind and understanding of our situation. They set clear expectations on when the technicians would arrive and we were notified when they were on route. Mike M was very knowledgeable and after locating the problem area he provided us different options on how best to fix it. He was very patient and spent time explaining all of it to us via phone and photos and also to our family member. He was quite empathetic of our distance situation and really seemed to care. You can’t train that! The best plumbing experience we’ve ever had! If you want 5 star plumbing service, call them! Thanks again from NH Mike!

Needed a new water heater, and on the same day I called Daffodil, they did an estimate, removed the old water heater, and replaced it with a new one! I wish had contacted these guys sooner for all my previous plumbing needs, top notch!

Rob was wonderful to work with! We had him check our water heater, and repair a leaky old tub faucet for us. Service was professional and personable. Our faucet was repaired quickly and efficiently. I will definitely be calling Drain Wizard when our water pump heater will need to be replaced. He also gave us a lot of great advice and showed how knowledgable he is about the setups in these old houses on our side of town.

I highly recommend Drain Wizard to anyone who needs a great plumber! Recently we had an emergency: our sewer main got clogged, the toilet overflowed and the basement was flooded with sewer water. We discovered the problem at 3 am. I called Drain Wizard and they came right away. They got rid of the clog and immediately arranged for the remediation company to drain water from our basement, remove the damaged flooring and clean everything up. Most importantly, they identified the source of the problem (the collapsed house trap and old corroded cast iron pipes) and fixed it. The team is very knowledgeable and professional. They are very responsive and very easy to work with, the invoicing and payment is straightforward and the prices are fair and reasonable. It was a pleasure working with them, I cannot recommend them enough!

Awesome service! Great to work with and professional. We had been having issues with our pressure regulator and various other valves after moving in. Went through a couple plumbers before finding Drain Wizard Plumbing. Thanks to them it is finally fixed right and we aren’t stressed about it! Definitely going to them first in the future.

Excellent service! Joe was at my house for 2 hours. He made sure to get every tree branch that was in my sewer line. This is the second time I used them in 2 years. I highly recommend this company!

I had a clog in the main sewer line which led to water back-up in the basement and called this company because of it's great reviews. The lady who picked up was very polite and responsive and was able to schedule me for early next morning. Both Jeremy and Joey came on time and I even received a courtesy call to let me know their ETA. Both of them were very professional, quick, knowledgeable and thorough. The pricing was also very reasonable especially compared to other companies. They were able to remove the blockage from my pipe quickly using his equipment and tools. He explained everything he was doing so that I understood what was going on while he was working. He also made sure that there were no issues before leaving with me being satisfied with the work done by him. I highly recommend this family owned company if you are looking for quality service!

This company rocks! Joe came out to my house to clean a clogged main sewer line during a snow storm!! Arrived promptly, remedied the issue and explained why the line had gotten clogged up. Pricing was amazing. I will be recommending A1 Quality Rooter to everyone.

Great experience working with Aiello to have them assess and clear a blocked kitchen drain. Two technicians Carlos and Jason showed up on time for the appointment and were informative and walked me through their process. They gave me multiple options for preventative care and maintenance and allowed me to make the decision with no pressure. I would definitely recommend this service and company and would use them again.

I called for a no heat problem with my gas furnace in my condo. Anthony B. Came to my residence at the time promised. He diagnosed and repaired my heat issue in a timely matter. I thought the price of service was very fair. Anthony also told me about the service plan , which I decided to sign up for. I highly recommend using Aiello Home Services.

I had a bad sink fixture install done and needed to have the job redone. I was told that I could use my own plumbing company by Lowe’s, the place I purchased the sink faucet and also the place that set up the initial installation, so I set it up with Aiello who we use for all our plumbing services. The job was done quickly and correct. I highly recommend using Aiello for any and all plumbing services. I have another project coming up and got my quote because I plan to use them for that one and bypassing any potential problems.

Mike and John came to our home for an emergency situation and unclogged and descaled our main pipe. Their pricing was so fair and the quality of work was amazing. Would highly recommend this company and will be saving their card for future plumbing needs.

These guys came out in the middle of the night and I'm talking 11: 30 PM/12:00 AM, to help us with a leaking washing machine. They got the job done fast, my dog got a ton of love and attention, and they were completely reasonable for an emergency call. Everything is working perfectly! I'm truly grateful.

My sink has been an issue for weeks and I called after hours and had Mike and John on site within 2 hours. Everything is resolved and I couldn’t recommend more!

I contacted Master rooter and sewer in Waterbury for a pipe eruptions/ water leak in our residency and they responded promptly and took care of the problem right away. Great performance , friendly and kind and very explanatory! I will recommend to family and friends and anyone needing problems solve right away.

I had an issue with my toilet where the hose was leaking, and after a quick Google search I found this company. I reached out through their website, and Ben contacted me the next day to schedule service. They gave me a clear time window, which I appreciated. The technician arrived as scheduled, fixed the issue quickly and efficiently, and everything has been working perfectly since. The whole process was simple and professional. I also showed the tech an issue in my upstairs bathroom, and he explained exactly what part I need to order and said they can come back to install it if needed. I really appreciated the honesty and guidance instead of trying to upsell me. Payment was easy and can be done through PayPal, which was convenient. Overall, great experience and I’ll definitely be calling them again for future plumbing needs.

When I contacted Master Rooter, for a water heater leak, they responded immediately and a representative, Ben, come to my home promptly to assess. Ben was great: professional, personable, communication wise, explaining everything, and describing the next steps. They worked in a wet, moldy, area without complaint. My water heater was on my porch next day and installed the next day, and that delay was my fault, it would have been installed immediately. And, to top it all off, reasonably priced and below competitors. I would hire them again in an instant (and already have work planned with them) and would recommend anyone do the same. Thanks, Guys. I appreciate you

We are new to Connecticut and are happy to have found Augie/Mr. Rooter. He was easy to communicate with, answered all our questions, and gave us a fair price. We had him hook us up to the town sewer and crush our septic tank. His crew was professional and they got the work done in 1 1/2 days. We thought we would have been left with a mess in our yard but even our neighbors mentioned how nicely they cleaned up after themselves. We highly recommend!

If you have a plumbing emergency, do not hesitate to call these guys. We came home from work one day last month to find we had no water. After talking and working with a few people over a couple weeks, we called Augie at Mr. Rooter. He spent time on the phone with us (on a Sunday) and came out to our house on 2 separate occasions (one time during a snow storm). Augie and his crew were extremely professional, kind, and efficient. He assessed the situation and did what needed to be done to get our water back. It was a tricky situation but they handled it!!! Honestly, after 16 days of no water, I call him our hero. I would highly, highly recommend this company 100 times over. They genuinely want to help their customers, and are very reasonable. -Meg and Barry

Stop Searching. Call Mr. Rooter of Fairfield County. If you’re dealing with a plumbing emergency and debating who to call—end the search now. Mr. Rooter is the team you want, and Augie and Joe are the reason why. During the worst of the Connecticut deep freeze, they responded fast to a frozen-pipe emergency for my tenants. This wasn’t a quick patch job. They spent two full days methodically diagnosing the issue, opening walls where necessary, and fixing it the right way. They also clearly explained long-term solutions so it doesn’t happen again. The pricing was more than fair—and here’s the part that should make you pick up the phone: they handled another major plumbing issue during the same visit that I had been quoted $6,000 for elsewhere, and it was included in the service. No upsell. No pressure. Just honest work. What truly sets them apart is reliability and care. I called the office Sunday night after hours in the middle of the freeze and received a personal call back. Even though they were booked, they were willing to come out that night if it became critical. That level of commitment is rare. I’ve worked with Mr. Rooter of Fairfield County for years, and the service is always elite. At this point, it feels less like calling a plumbing company and more like calling trusted friends who happen to be absolute experts. If you want fast response, real solutions, fair pricing, and peace of mind—stop looking and call Mr. Rooter of Fairfield County.

Eric and crew are not just the best plumbers I've worked with, they are the best service professionals period. With any issue I've had over the years Eric, Brad and Xander have been true Pro's. Great communication leading up to appointment, honest about the options after assessment, and all around nice individuals. Mostly recently Brad came over to deal with a clog I was unable to resolve myself, and in the course of helping with that he noticed my water storage tank was on the brink of failure. I never would have uncovered this on my own until it was too late, and it saved us from a much more serious / costly issue. I tried other plumbers before finding these guys, the difference isn't even close -- this is your crew!

For the past five years, we’ve relied on Escape for everything from pipe replacements to installing water heaters and softeners. We are consistently impressed with the quality of their work and the final results. They provide clear, upfront pricing for all parts and labor, and their communication is excellent throughout every project. It’s a great feeling to have a team we can fully trust. I recommend the team at Escape for any of their full range of services.

Xander was wonderful. Very professional and did a great job! Our fill water valve on our toilet stopped working and we were using buckets to flush. Super annoying to have to do that, so we called escape plumbing and they came and fixed our problem the next day. Showed up on time. Very neat and organized truck, you can tell they have a clean operation and know what they’re doing

I have used Anthony on several occasions for a number of plumbing issues including replacing an old leaking drain pipe in the basement, installing a water sediment system, and also replacing a full shower body. I can’t recommend him enough. I have made more than one weekend call to him and he is always willing to help and finds a way to work us into his schedule. He does quality work and I wouldn’t hesitate to call him again if the need arises.

I first met Anthony when he fixed a pipe that burst. He responded quickly and did great work. I've used him as a plumber for almost 4 years. He's reliable, does good work and reasonable rates, takes time to explain things, and friendly. When I've reached out with an issue or question he responds promptly . He's great and I'd highly recommend him.

Anthony is the ultimate plumbing professional. We have used him numerous times over the last four years - from moving in to our new home and replacing bathroom sinks/toilets, kitchen sinks then to repairing water leaks and caring for our heating system. He is always punctual, has very reasonable pricing, personable and always responsive ( even in the middle of an evening Sunday storm !) We strongly recommend him .